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Error adding a roster item in Openfire

Hy !

i have a openfire server 3.4.2 All work well, exept that the users can’t add roster items. When you go to add a roster item in the web interface, a mensaje like this appear: "

| |Roster item of the same JID already exists.|

This is false, because happen whit a recent created user whit empty roster list.

from de clients, the error is “Error 500, internal server error”

Any of the logs in the server show nothing of what happend.

Can anybody help me ?

Thanks in advance.