Strange issue that drives me crazy because I don’t know what’s happening. We run Openfire 3.5.1 (on Windows Server 2003) and use Pandion and Spark as our IM clients. Sometimes, just sometimes, when I create a new user in Active Directory, or we point people to another Openfire server temporarily so we can service our main Openfire server, we’ll get a small handful of people at our company, that immediately upon signing into Pandion, they see this message:
Welcome to Pandion!
Add someone to your contact list
Configure the network transports
This never happened to these users before, and their account in Openfire and Active Directory are EXACTLY the same as everyone else’s. I’ve tried everything I can think of including deleting their Pandion folder from their Windows XP Profile, having them switch to another computer, cleared Cache on the Openfire server, restart the Openfire server, remove them from a predefined IM group in Active Directory and adding them back in. Nothing seems to make this message go away when they login to IM. I can’t figure out why this happens to some people, and not the other 800 people that use OpenFire w/ Pandion just fine. Everyone else sees all the Shared Groups we have.
Any ideas or suggestions would be GREATLY appreciated
Thanks so much.