I have searched and reading all material about form variables, but I can’t working with them.
I want to get the “location” hidden variable come from webchat, because I have put at three domains the same webchat reference, but I want to discriminate from what domain come the chat request, and then process with a rule to a queue.
I have tried to adding new “Request Parameter” with “Form Variables” section to:
HTTP Type: Request Parameter
Name: location
Assign New Name: site
Then I have saved and adding the rule with query syntax like:
Query:
site:“http://www.domain.com”
Route To Queue: queue-name
But routing not work.
So I was tried to adding manually a hidden variable to userinfo.jsp like:
and adding the rule, but again without success, so I can’t get these values from hidden variables.
Are there a way to debug the code (for newbies like me), or I am doing wrong something?
I have Openfire 3.6.0a
Fastpath 4.1.0
Webchat 4.0.0 (under Tomcat)
Thank you for your help