We are using the fastpath plugin in our company and it works well, but there must be some bug.
When we set that a workgroup member can receice a maximum om 2 chats at a time, current chats can still go up to 3 chats at the same time.
If we set maximum chats to 1 users sometimes still receive 2 chats at the same time.
Any Idea what to do with this? One would think that the easy solution if we want 2 chats at a time would be to set it to 1, but that is not the case.
When set to 1, most of the time users only get 1 at a time, but sometimes 2. When set to 2 maximum, users most of the time get 2 chats, but sometimes 3.
Is this a bug or can it be solved?