We finally got an Enterprise version working with an evaluation license on our MySQL UTF-8 database thanks to a fix - all tables are now created (as far as we can see).
We are working with Fastpath and can successfully create workgroups and queues. But the status of the workgroup is always “Waiting for member”. Authentication works fine against Active Directory (AD) with LDAP. Anonymous binds to AD are not allowed, anonymous logins to Openfire are allowed. Creation of chat rooms is also free for all users. We have defined users and/or groups for the workgroups as agents.
From what we understand the Spar client (tested with 2.5.7 and 2.5.8B1) should somehow connect now to those workgroups, but we cannot see anything. Going to the /webchat link we get “No workgroups configured. Please configure a workgroup within Fastpath.”.
In addition we cannot delete any workgroups - it ask “do you want to delete” and then the screen blanks out. Refresh shows all workgroups again.
We think it might be due to the trouble we had with UTF-8 and the enterprise plugin, but we are not sure.
Thanks in advance for any push in the right direction Patrician