[Fastpath] Require at least 2 Agents online

Openfire Openfire Support
1

(Openfire 3.5.2, latest Fastpath Plugin)

Is there a way to require at least two agents to be logged in before the button on our website shows up?

I did a few searchs here an was unable to find anything related to this.

2

I do not believe that is currently possible. You could set the maximum # of conversations to 1 so that a single person is not overwhelmed.

3

Thanks for the quick reply. I’ve taken your advice and set the minimum conversations to 1 as you suggested. Thank you.