FastPath setup Error - Worked before

Openfire Openfire Support
1

I had a previous installation of openfire 3.5.2 working, but noticed that it had some issues about the FQDN because I changed its hostname to suit the certificate I wanted to use. Needless to say this was driving me mad so I re-installed so that Openfire saw the new hostname and used the cert properly.

I had FastPath installed and operating, but after the install I’m getting the below HTTP500 error. I do have JDK 1.6)06 installed, so I’m wondering what’s different from before. If there’s any help that someone can provide on this subject, that would be great.

HTTP ERROR: 500No Java compiler available

RequestURI=/webchat/setup-index.jsp

Caused by:

java.lang.IllegalStateException: No Java compiler available
     at org.apache.jasper.JspCompilationContext.createCompiler(JspCompilationContext.java:224)
     at org.apache.jasper.JspCompilationContext.compile(JspCompilationContext.java:559)
     at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:303)
     at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:314)
     at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:264)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
     at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:487)
     at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1093)
     at org.jivesoftware.webchat.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingFilter.java:45)
     at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1084)
     at org.jivesoftware.webchat.SetupFilter.doFilter(SetupFilter.java:92)
     at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1084)
     at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:360)
     at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)
     at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)
     at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:726)
     at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:405)
     at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:206)
     at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
     at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
     at org.mortbay.jetty.Server.handle(Server.java:324)
     at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:505)
     at org.mortbay.jetty.HttpConnection$RequestHandler.headerComplete(HttpConnection.java:829)
     at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:514)
     at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:211)
     at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:380)
     at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:395)
     at org.mortbay.thread.QueuedThreadPool$PoolThread.run(QueuedThreadPool.java:488)

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2

Appears that maybe the plugin installation was bad.

I’ve modified /etc/hosts to include my own hostname just in case (as recomended by another post), but got a slightly different error complaining about /webchat/… missing and no java compiler. So I uninstalled the FastPath webchat, restarted openfire, re-installed FastPath webchat, restarted openfire, and it worked again. What an odd happening!

3

OK, well, now its not working again… and this time an uninstall and re-install of the plugin doesn’t help.

I’m kinda confused now, because I was testing it earlier, and the darn thing worked, but now I can’t get it to work right. Everytime someone goes to the webchat page to start a session, nothing shows up, no queues, no nothing… can someone help here?