Hello, we still face the problem that for MAC users Spark version 2.8.3 is not working properly.
No customer chat handling (incoming chats ) etc. possible although Fastpath button is visible
Spark client freezes several times during the day.
If I’m not at my desk and Spark status changes from “Online” to “Away due to idle” it is not possible to manually change the status back to online it also doesn’t switch back automatically if I’m back on my Mac.
The status is not adjustable
Could you please check?
Mac Book Pro Early 2015 - High Sierra
Openfire Server Version 3.8.2
Spark Version 2.8.3