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Fastpath Usage Summary Modified

The current Usage Summary report has what I feel is a bug. The “Total length of all customer chat sessions” line will not show the length of customer chats for the time period selected, but rather for the life of the workgroup.

I updated the report so the line only shows the length of chats for the time period selected.

Attached are the two files I modified. I am not sure how to get these into the current SVN branch…

If you can’t figure out how to compile the changes into a new fastpath.jar then let me know and I can post that as well.


ChatHistoryUtils.java.zip (2852 Bytes)
usage-summary.jsp.zip (2716 Bytes)