Only problem, I cannot get the “Tools” portion, the web chat area, to work. I fill in the server name, press continue, and it spins for a few seconds…
The Jabber XMPP domain must be the same as the server host name. This was covered in many previous forum posts. If it is not, the webchat XMPP protocol communication will attempt to connect to the Openfire server using the wrong domain, causing the connection to be dropped. Did you happen to see anything in the logs about it? I don’t know why the XMPP domain requirement was devised in the specification, but it sure does cause a lot of configuration breakage.
You could use my version of the webchat plugin. It adds support for specifying both the server name and XMPP domain separately, see http://www.igniterealtime.org/community/docs/DOC-1744
I’ve setup FastPath before on another server, and I noticed that whenever the server or OpenFire had to be restarted, we always had to re-run the “tools” screen to get the webchat working again.
When the webchat plugin gets restarted, it deletes the $OPENFIRE_HOME/plugins/webchat/WEB-INF subdir, including the chat-settings.xml. As a result, the webchat connection settings need to be reset. Alternatively the webchat sources and build ant setting could be modified to bundle these settings.
HTH