powered by Jive Software

fastpath/webchat:Unable to join chat queue for user

version info:

Openfire 3.6.3

Spark 2.5.8

webchat 4.0

Next exception often cause randomly, looking for help. Thanks~!

??: Unable to join chat queue.
No response from the server.:
at com.jivesoftware.smack.workgroup.user.Workgroup.joinQueue(Unknown Source)
at com.jivesoftware.smack.workgroup.user.Workgroup.joinQueue(Unknown Source)
at org.jivesoftware.webchat.ChatSession.joinQueue(ChatSession.java:241)
at org.jivesoftware.webchat.actions.ChatStarter.startSession(ChatStarter.java:256)
at jsp_servlet.__queue._jspService(__queue.java:124)
at weblogic.servlet.jsp.JspBase.service(JspBase.java:34)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecur ityHelper.java:225)
at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.j ava:127)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:272)
at weblogic.servlet.internal.ServletStubImpl.onAddToMapException(ServletStubImpl.j ava:380)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:298)
at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:26)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:42)
at org.jivesoftware.webchat.SetCharacterEncodingFilter.doFilter(SetCharacterEncodi ngFilter.java:45)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:42)
at org.jivesoftware.webchat.SetupFilter.doFilter(SetupFilter.java:92)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:42)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebA ppServletContext.java:3151)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.j ava:321)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:121)
at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletCont ext.java:1973)
at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.jav a:1880)
at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1310)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:207)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:179)

It seems like i’m having the same problem.

Did you find a solution for it?