File Transfer Notification Problem

Spark Spark Support
1

Hi,

When I attempt to transfer a file to another user in my office, it says “You were unable to send the file” and on other user’‘s machine says transfer failed. However, the file does appear in the other user’'s download folder. Why would notification say it fails? How can I fix this?

2

You can set file transfer timeout… Default value is 1 minute. It’'s too shot time.