I need to login to Spark IM but forgot my password.
How can I reset my Spark password and login to Instant Messaging?
T
If you have access to the admin site for openfire you can change it there. If you do not remember that password you may be in for a bit more trouble.
Unfortunately, I don’t have any of the passwords.
I had the “save password” checked so it automatically logged me in and that got deleted and it doesn’t look like Spark has an option for retrieving passwords?
I also tried to create a new account and get the error “Account Could Not Be Created”
Do you know if it would help to uninstall then re-install Spark?
Thank You,
Michelle
are you an admin of the openfire server? do you have access to the physical server, or the ear of somebody who does?
Sure enough - my IT helpdesk was able help - password is the same as network/PC login so needs to be updated when that changes.
I appreciate your help!
Michelle
You are welcome. Don’t forget to award points