Generic stream error

I have been using openfire on a Windows XP system for some time. Had around 8-10 users connecting to it. The users were a mixture of MAC/Ubuntu and XP users.

They were using PSI and Pidgin.

Today I shifted to Ubuntu and installed the Linux version of Openfire, configured the users but all the users get Generic Stream Error.

Im manually putting in the intranet IP address of my computer along with port 5222.

SSL isn’t checked.

Hey Sajiv,

We would need to see the stream error that clients are getting. You can open an XML console window from your client and paste here the sent and received XML packets. It seems like something is not correctly configured in your new Openfire installation.


– Gato

Hi Gato,

This is the message which I can see in Pidgin’s debug window.

sajiv-desktop is the name of my computer and is its IP.

(12:01:44) account: Connecting to account sajiv@sajiv-desktop/Home
(12:01:44) connection: Connecting. gc = 0x88e5078
(12:01:44) dns: DNS query for ‘’ queued
(12:01:44) dns: Created new DNS child 7120, there are now 1 children.
(12:01:44) dns: Successfully sent DNS request to child 7120
(12:01:44) dns: Got response for ‘’
(12:01:44) dnsquery: IP resolved for
(12:01:44) proxy: Attempting connection to
(12:01:44) proxy: Connecting to with no proxy
(12:01:44) proxy: Connection in progress
(12:01:44) proxy: Connected to
(12:01:44) jabber: Sending: <?xml version=‘1.0’ ?>
(12:01:44) jabber: Sending: <stream:stream to=‘sajiv-desktop’ xmlns=‘jabber:client’ xmlns:stream=‘’ version=‘1.0’>
(12:01:44) jabber: Recv (141): <?xml version=‘1.0’?><stream:stream xmlns:stream=‘’ id=‘4760D1D0’ xmlns=‘jabber:client’ from=‘sajiv-desktop’>
(12:01:44) jabber: Sending: <iq type=‘get’ id=‘purple7b359e77’><query xmlns=‘jabber:iq:auth’><username>sajiv</username></query>& lt;/iq>
(12:01:44) jabber: Recv (57): <stream:error>Disconnected</stream:error></stream:stream> (12:01:44) account: Disconnecting account 0x816ed08
(12:01:44) connection: Disconnecting connection 0x88e5078
(12:01:44) jabber: jabber_actions: have pep: NO
(12:01:44) connection: Destroying connection 0x88e5078

Also can you help me how I can open an XML console window in my client im using Pidgin on Ubuntu Gutsy.