We somehow wound up with a MUC service that won’t go away. Unfortunately, it is also the one selected by default by Spark for the most likely user-facing “Create Conference” options. No one has permissions to create a room in this service, including the built-in admin. We’ve tried deleting in the db and editng properties in the db while the Openfire service is stopped, but when it restarts the service returns, and even when it has settings identical to the other service no one can create a room, including from the admin interface.
For the life of me I can’t find out where Openfire would be storing the information it needs to re-create this service unless it has it stored somewhere in Clearspace but we’ve looked through the properties there and don’t see anything relevant.
Integrated to Clearspace 2.5.4
Unclear if it is correlated but there are messages in the logs that appear to map to failed attempts to create such rooms that say: “Clearspace sent an unexpected reply to a get-room-config request. Room: firstname.lastname@example.org”
What in the world is going on? How can I fix or permanently get rid of this ghost service?