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GoDaddy.com gives Invalid Key Length for CSR

We’re trying to get a signed certificate to install on our OpenFire server. We use the OpenFire --> Server Settings --> Server Certificates --> Signing Request to generate the CSR. When we put the CSR into GoDaddy they give an “Invalid Key Length” error.

GoDaddy’s tech support people tell us the key length needs to be 1024, and our CSR is not using that length. We’re using the RSA cert. Can anyone help?

Hi,

does online CSR checkers accept your certificate?

http://www.igniterealtime.org/community/thread/37763 may be interesting, anyhow I did never hear of an invalid key lenght so far.

LG

BWBooks,

I’m sorry to learn that you’ve had this trouble.

I know that others have successfully installed SSL certificates from Go Daddy. Here are some links that might help you out:

http://www.igniterealtime.org/community/docs/DOC-1092

http://www.igniterealtime.org/community/docs/DOC-1243

If you continue to have trouble, please feel free to contact our 24/7 SSL Support team at 480.505.8852

Sorry folks. This turned out not to be an OpenFire issue. Within the GoDaddy interface we were chosing the wrong type of cert to rekey using the CSR. That’s why we were getting the Invalid Key length.

Using the keytool we were able to generate a new key, generate a CSR, and use GoDaddy to get public key. When we tried importing the CRT public key from GoDaddy we ran into another problem. We can close this discussion. I’ll open a new discussion for our new problem.

Thanks to those who responded.