Help! OF won't start - got weird error message

Openfire Openfire Support
1

Hello,

see attached pic of the error message i get when fireing up openfire.

Never saw this one before and for me i does not make any sense. Only the hint antivirus software or firewall could block openfire from starting - if i figured this out correctly.

What i’ve done: I installed two Windows Updates, rebooted the System and tried to start openfire - got the weired error message.

I’ve installed those two updates:

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Update for Microsoft Security Essentials - 4.5.216.0 (KB2949787)

Installationsdatum: 03.04.2014 12:19

Installationsstatus: Erfolgreich

Updatetyp: Wichtig

Durch dieses Paket wird der Microsoft Security Essentials-Client auf dem Computer des Benutzers aktualisiert.

Weitere Informationen:

http://go.microsoft.com/fwlink/?LinkId=195462

Hilfe und Support:

http://go.microsoft.com/fwlink/?LinkId=195463

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Definitionsupdate für Microsoft Security Essentials – KB2310138 (Definition 1.169.1625.0)

Installationsdatum: 03.04.2014 12:23

Installationsstatus: Erfolgreich

Updatetyp: Optional

Installieren Sie dieses Update, um die Definitionsdateien zu überarbeiten, die zum Erkennen von Viren, Spyware und anderer potentiell unerwünschter Software verwendet werden. Nach der Installation kann diese Komponente nicht entfernt werden.

Weitere Informationen:

http://go.microsoft.com/fwlink/?LinkID=154739

Hilfe und Support:

http://go.microsoft.com/fwlink/?LinkID=154739

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Any advices? Thanks in advance!

2

Never seen before - something seem to be broken.

The error log may contain more info. Or try to start Openfire with bin/openfire.cmd

3

Thanks for your reply. First of i deinstalle MS Security Essentials and rebooted. No effect. Couldn’t find something o interest in the error log.

Starting openfire using cmd revealed some useful information:
Error occurred during initialization of VM

Could not reserve enough space for object heap

The JVM could not be started. The maximum heap size (-Xmx) might be too large or

  • an antivirus or firewall tool could block the execution.*

Well, interesting. Then i found out, that my customized vmoptions-file is somehow missing. I created a new one but no openfire only would like to start up if i significantly decrease the -xms -xmx settings. That’s bad because of this setting openfire runs very unstable.*
*

4

Try a 64bit JRE if this is a 64bit server with 32bit JRE.

5

FYI The Hardware of the Server is capable of 64-bit. How ever, the installed version of Windows Server ist not. Want to migrate asap but there is no in-place upgrade from switching 32-bit to 64-bit os, so i need time for a clean setup…