Background: I’m in the process of trying to set up both Openfire and Prodromus so that they can be used for customer support in a small company.
The Problem: Using the tools! As I slog my way towards that overall goal, I have some questions that aren’t answered by the technical documents.
How does a lone person actually TEST chat?
Do I open two browser windows, both of them on the prodromus.html page?
Does typing in one of them communicate with the other?
I’m so confused.
(By the way, I tried this and it didn’t work … but at this point, I don’t know if the problem is procedural -OR- a technical issue with the server and client configurations.)