We recently lost our IT Admin and have not been able to figure out how to export chat conversations from the server for us to review.
Right now, we login to OpenFire Admin Console via the internet browser (utilizing the IP that calls the internal service). The plugins we have installed are ‘Search’, ‘User Import Export’, and ‘JMX Web Plugin’.
Our IT Admin did the exports before, but I am completely lost as to how. The Admin Console does not seem to have any option to do this. I cannot find anywhere that I can find the database file and actually open it up. I believe I have located the database file on the server, but I cannot open it. If he was opening it the software would have already been installed on this server. Can someone help me figure out what to do / where to go to be able to export conversations from spark?