HTTP ERROR 500 Problem accessing /index.jsp

MikeT16 · February 19, 2019, 7:09pm

Hi - ever since upgrading to 4.3.2 I get the below error - this is only for index.jsp , I can log in to the server successfully if I change the page to http://host/server-properties.jsp it then prompts me to log in and successfully authenticates however I cannot click on the SERVER tab at the top - or SERVER MANAGER on the left or get the same error (luckily it seems to start on this page and I can click on the menu on the left) DATABASE on the left also produces an error

I have it installed on

windows server
installed the complete with java
upgraded prior installation (prior version was working)
installed as service , was installed as service , tried stopping the service prior to install

MAIN ERROR
HTTP ERROR 500

Problem accessing /index.jsp. Reason:

Server Error

Caused by:

java.lang.NoClassDefFoundError: com/sun/syndication/fetcher/FeedFetcher
at java.lang.Class.getDeclaredConstructors0(Native Method)
at java.lang.Class.privateGetDeclaredConstructors(Unknown Source)
at java.lang.Class.getConstructor0(Unknown Source)
at java.lang.Class.getDeclaredConstructor(Unknown Source)
at org.eclipse.jetty.server.handler.ContextHandler$Context.createInstance(ContextHandler.java:2655)
at org.eclipse.jetty.servlet.ServletContextHandler$Context.createServlet(ServletContextHandler.java:1372)
at org.eclipse.jetty.servlet.ServletHolder.newInstance(ServletHolder.java:1297)
at org.eclipse.jetty.servlet.ServletHolder.initServlet(ServletHolder.java:647)
at org.eclipse.jetty.servlet.ServletHolder.getServlet(ServletHolder.java:519)
at org.eclipse.jetty.servlet.ServletHolder.prepare(ServletHolder.java:803)
at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:530)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:146)
at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:548)
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132)
at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:257)
at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1595)
at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:255)
at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1340)
at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:203)
at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:473)
at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1564)
at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:201)
at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1242)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:144)
at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:220)
at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.java:126)
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132)
at org.eclipse.jetty.server.Server.handle(Server.java:503)
at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:364)
at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:260)
at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:305)
at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:103)
at org.eclipse.jetty.io.ChannelEndPoint$2.run(ChannelEndPoint.java:118)
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.runTask(EatWhatYouKill.java:333)
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:310)
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.tryProduce(EatWhatYouKill.java:168)
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.produce(EatWhatYouKill.java:132)
at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:765)
at org.eclipse.jetty.util.thread.QueuedThreadPool$2.run(QueuedThreadPool.java:683)
at java.lang.Thread.run(Unknown Source)
Caused by: java.lang.ClassNotFoundException: com.sun.syndication.fetcher.FeedFetcher
at java.net.URLClassLoader.findClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
at org.eclipse.jetty.webapp.WebAppClassLoader.loadClass(WebAppClassLoader.java:565)
at java.lang.ClassLoader.loadClass(Unknown Source)
… 40 more

Caused by:

java.lang.ClassNotFoundException: com.sun.syndication.fetcher.FeedFetcher
at java.net.URLClassLoader.findClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
at org.eclipse.jetty.webapp.WebAppClassLoader.loadClass(WebAppClassLoader.java:565)
at java.lang.ClassLoader.loadClass(Unknown Source)
at java.lang.Class.getDeclaredConstructors0(Native Method)
at java.lang.Class.privateGetDeclaredConstructors(Unknown Source)
at java.lang.Class.getConstructor0(Unknown Source)
at java.lang.Class.getDeclaredConstructor(Unknown Source)
at org.eclipse.jetty.server.handler.ContextHandler$Context.createInstance(ContextHandler.java:2655)
at org.eclipse.jetty.servlet.ServletContextHandler$Context.createServlet(ServletContextHandler.java:1372)
at org.eclipse.jetty.servlet.ServletHolder.newInstance(ServletHolder.java:1297)
at org.eclipse.jetty.servlet.ServletHolder.initServlet(ServletHolder.java:647)
at org.eclipse.jetty.servlet.ServletHolder.getServlet(ServletHolder.java:519)
at org.eclipse.jetty.servlet.ServletHolder.prepare(ServletHolder.java:803)
at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:530)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:146)
at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:548)
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132)
at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:257)
at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1595)
at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:255)
at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1340)
at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:203)
at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:473)
at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1564)
at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:201)
at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1242)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:144)
at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:220)
at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.java:126)
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132)
at org.eclipse.jetty.server.Server.handle(Server.java:503)
at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:364)
at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:260)
at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:305)
at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:103)
at org.eclipse.jetty.io.ChannelEndPoint$2.run(ChannelEndPoint.java:118)
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.runTask(EatWhatYouKill.java:333)
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:310)
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.tryProduce(EatWhatYouKill.java:168)
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.produce(EatWhatYouKill.java:132)
at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:765)
at org.eclipse.jetty.util.thread.QueuedThreadPool$2.run(QueuedThreadPool.java:683)
at java.lang.Thread.run(Unknown Source)

DATABASE ERROR
Exception:
java.lang.NoClassDefFoundError: org/logicalcobwebs/proxool/ProxoolFacade

at org.jivesoftware.openfire.admin.server_002ddb_jsp._jspService(server_002ddb_jsp.java:171)

at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)

at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:865)

at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1655)

at com.opensymphony.sitemesh.webapp.SiteMeshFilter.obtainContent(SiteMeshFilter.java:129)

at com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:77)

at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1642)

at org.jivesoftware.util.LocaleFilter.doFilter(LocaleFilter.java:73)

at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1642)

at org.jivesoftware.util.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingFilter.java:49)

at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1642)

at org.jivesoftware.admin.PluginFilter.doFilter(PluginFilter.java:226)

at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1642)

at org.jivesoftware.admin.AuthCheckFilter.doFilter(AuthCheckFilter.java:216)

at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1634)

at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:533)

at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:146)

at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:548)

at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132)

at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:257)

at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1595)

at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:255)

at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1340)

at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:203)

at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:473)

at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1564)

at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:201)

at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1242)

at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:144)

at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:220)

at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.java:126)

at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132)

at org.eclipse.jetty.server.Server.handle(Server.java:503)

at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:364)

at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:260)

at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:305)

at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:103)

at org.eclipse.jetty.io.ChannelEndPoint$2.run(ChannelEndPoint.java:118)

at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.runTask(EatWhatYouKill.java:333)

at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:310)

at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.tryProduce(EatWhatYouKill.java:168)

at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:126)

at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:366)

at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:765)

at org.eclipse.jetty.util.thread.QueuedThreadPool$2.run(QueuedThreadPool.java:683)

at java.lang.Thread.run(Unknown Source)

wroot · February 19, 2019, 9:49pm

Need to remove folder plugins/admin/webapp/WEB-INF/lib/

mahesham22 · February 27, 2019, 10:38am

This worked for me. I removed the lib folder. Run the java bundled installer of openfire, and chose to upgrade.

Pavel_Pilat · May 6, 2019, 8:30am

Worked for me as well. Didn’t even have to re-upgrade. Just stopped the Openfire service, removed the specified directory and started the service again. I can log into the Openfire administration as before. Thank you!