I can't add new account when I use spark

Spark
1

hi,

I can connect openfire by spark when I created a new account in the control page,but when I logout and use spark client, need to create a new account,it can’t.

what’s happening?

2

Which version of Openfire and Spark? Do you have In-band account registration enabled in Admin Console? Usually it is disabled to prevent spam accounts creation.

3

hey,wroot

openfire and spark version are 4.2.1 and 2.8.3

Does it need to set DNS at the client when I create a new account by spark?

4

at the create a new account by spark client,does it use the same port 5222?

I can login any user in the client except that can’t create a new user, do I input the wrong domain?

2

5

3

I can login when I use the same domain

6

You need to enable inband registration

openfire-inbandreg
openfire-inbandreg670×651 37.6 KB

7

Also, using IP address as your domain name is a really bad idea. But now you have to rerun Openfire’s setup or start from a scratch to fix that. You should use DNS names for domain in both server and client. It always uses 5222 port.

8

hey,wroot

I also enabled inband registration, the issue is still happening. could you give me the others advise?

9

What is the exact error, in English?

11

“create a new account” shows can’t connect to domain.
in the spark menu, key the same domain, I can sign in OF, search and chat with anyone

note:domain is 192.168.1.24

BTW, just now I have reinstalled OF, still can’t be created a new account by the spark client

12

I think you will have to use some real domain instead of IP address for this to work. Thougj i haven’t tried account registration on Openfire 4.2.1, but it worked with 4.0.2 a while ago. You can also try 2.7.7 and see if there is any difference https://github.com/igniterealtime/Spark/releases/tag/v2.7.7

13

well, I will have a try, thanks for wroot.

wait for my good results

14

hi, wroot

yeah,spark version 2.7.7 can create new account by use ip address, thanks your support!