I delete the "admin" user

Openfire Openfire Support
1

In “User Summary”, I accidentally delete the “admin” user and the system logged me out. Then, I can not log in again to the Wildfire Admin Console…Anyone who can help me???

The wildfire I installed is open source version 3.1.1 and I use Spark as the client.

I use the provided database…

Why “admin” can be deleted??

2

Hi,

you may need to shutdown Wildfire to restore the user “admin”. You can either append a line to embedded-db/wildfire.script

INSERT INTO JIVEUSER VALUES(''admin'',''password'',NULL,''Administrator'',''admin@example.com'',''001155939618196'',''0'')

or you could edit conf/wildfire.xml and add your account to

<authorizedUsernames>yourName</authorizedUsernames>

.

I prefer to modify “authorizedUsernames” and get rid of “admin” as one may try to hack a Wildfire server using “admin” as this user is usually present.

LG

3

Thanks for your help!

I start the wildfire as a system service and could not stop it by “wildfire server”. Maybe I have to restart my computer? How to stop the service when I could not log in to the browser-based admin page??

For the , does it mean there is no password for user “yourName”?

4

Hi,

if stopping the service fails you could try to kill it using the task manager.

yourName is the node id of your JID, I assume that you login as "pockey@example.com/Spark" and you have pockey’'s password.

LG

5

Thanks again!

However, I did not know the name of the process of WildFire service in Task Manager…

Is it “WLService.exe”?

So I have to stop the service first and then modify the files you mentioned and restart the service again??

I tried to modify the file first, and then turn off my computer to stop the wildfire service, however, when I turn on my computer, it still did not work…

6

Hi,

you need to stop Wildfire before you edit the embedded-db/wildfire.script file.

Editing the conf/wildfire.xml file should be possbile also while Wildfire is running but you need to restart it to read the changes. Did you remove the “<!” and “>” around “”?

I don’'t run Wildfire on Windows, I expect that the process name is wildfire-service.exe or wildfired.exe.

LG