One of my users is having an intermittent issue with Spark. Incoming IMs occasionally appear blank. She can reply back, but her messages also appear blank in the IM window. Closing and re-opening Spark resolves the issue temporarily.
So far, we’ve tried the following:
Uninstalled/reinstalled latest Spark version
Uninstalled Spark and Java, reinstalled Spark with included JRE
Uninstalled Spark and Java, reinstalled latest JRE, then Spark without included JRE
Upgraded Openfire to latest version
The issue continues to occur for only this one user.
Looking for any next steps or solutions that have yielded results for others affected by this issue. I’ve seen a few threads related to this problem, but no definitive solutions. Any help is greatly appreciated.