Install issue: Error 1067: The process terminated unexpectedly

Openfire Openfire Support
1

Hi, I am having a problem with the Openfire Service.

Installing Openfire 402 on VM (W2008 R2 SP1) using local admin account.

Installing to root of C: (C:\Openfire)

Copied “open-fire-service.vmoptions” to C:\Openfire\Bin (but have not edited this file)

Installed “openfire-service” using cmd - this appears to install OK

When I attempt to Start the Service from the Service MMC it Starts and runs for a minute before terminating.

Further attempt to Start the service give the message - “Windows could not start the Openfire service on Local Computer. Error 1067: The process terminated unexpectedly”

Does anybody have any ideas please?

2

Are you able to run it with the launcher (it is in the same Bin folder, yellow bulb icon)? First you can try running the service without openfire-service.vmoptions file and see if it works.

3

Hi, thanks for your response.

I removed the “openfire-service.vmoptions file” file from the bin folder and now the Openfire Service works correctly - thank you!

Now the browser (IE11) opens without an error but is blank but I will look into this today.

4

You can post the content of your vmoptions file.

5

Hi, this is the default file supplied with the installation. The install guide I have doesn’t mention editing it, only that it should be placed in the bin folder.

The content of the file is as follows:

Note: Ensure the file does not .txt file
extension.

-server

-XX:+UseLargePages

-Xms1024m

-Xmx2048m

-XX:+ForceTimeHighResolution

-XX:+PrintGCDetails

-XX:+PrintTenuringDistribution

-XX:+UseParallelOldGC

-XX:+ParallelGCThreads=2

6

Usually there should only be -Xms and -Xmx lines. Mine is only:

-Xms512m

-Xmx1024m

So some of these setting probably caused Openfire not to start normally.