powered by Jive Software

Intermittent IMs Going to End Users

Recently, we installed an Openfire server on our network and have rolled out a branded Pandion client to about 80 Windows XP-based machines around our domain. The Openfire server was put on a Windows XP SP 3 box itself, with a 2.66 GHz Celeron CPU, 768 MB of RAM, and a 40 GB hard drive. Initially, it appeared there were no issues with the rollout and everyone signed on successfully after we pushed out the Pandion client by hand. However, end users are reporting issues sending messages and certain people not receiving them on their client. It appears to be happening sporadically and to no particular set of users, but certain users are reporting messages are not ending up at their destinations. For example, User A will send a message to User B. User A will see it go through on their IM window, but it will not appear on User B’s. I turned monitoring and statistics on the server, and it appears a connection was made between the two and went successfully through. User B, more often than not, WILL be able to send a message to User A just fine. No particular extra settings or plugins were added on the server, it’s a stock install. Any ideas?

It is really hard to suggest anything. I would try another client, but you say this is happening sporadically, so you would have to change clients for all users. This can be something with your network maybe, but you really cant say anything from what you’ve told. Maybe there is something related in Openfire error log?

Our firewalls are Fortigates across our network and it does not appear that any of that traffic is getting held up in a quarantined state or anything like that. Users are now also reporting not having their avatars saved after they log off and shutdown for the evening. Their old set one does not appear after a reboot. Here’s a copy of our error log:

2009.10.12 16:47:28 [org.jivesoftware.database.DbConnectionManager.setConnectionProvider(DbConnecti onManager.java:501)
]
com.mysql.jdbc.CommunicationsException: Communications link failure due to underlying exception:

** BEGIN NESTED EXCEPTION **

java.net.ConnectException
MESSAGE: Connection refused: connect

STACKTRACE:

java.net.ConnectException: Connection refused: connect
at java.net.PlainSocketImpl.socketConnect(Native Method)
at java.net.PlainSocketImpl.doConnect(Unknown Source)
at java.net.PlainSocketImpl.connectToAddress(Unknown Source)
at java.net.PlainSocketImpl.connect(Unknown Source)
at java.net.SocksSocketImpl.connect(Unknown Source)
at java.net.Socket.connect(Unknown Source)
at java.net.Socket.connect(Unknown Source)
at java.net.Socket.(Unknown Source)
at java.net.Socket.(Unknown Source)
at com.mysql.jdbc.StandardSocketFactory.connect(StandardSocketFactory.java:256)
at com.mysql.jdbc.MysqlIO.(MysqlIO.java:271)
at com.mysql.jdbc.Connection.createNewIO(Connection.java:2771)
at com.mysql.jdbc.Connection.(Connection.java:1555)
at com.mysql.jdbc.NonRegisteringDriver.connect(NonRegisteringDriver.java:285)
at java.sql.DriverManager.getConnection(Unknown Source)
at java.sql.DriverManager.getConnection(Unknown Source)
at org.logicalcobwebs.proxool.DefaultConnectionBuilder.buildConnection(DefaultConn ectionBuilder.java:39)
at org.logicalcobwebs.proxool.Prototyper.buildConnection(Prototyper.java:159)
at org.logicalcobwebs.proxool.ConnectionPool.getConnection(ConnectionPool.java:211 )
at org.logicalcobwebs.proxool.ProxoolDriver.connect(ProxoolDriver.java:89)
at java.sql.DriverManager.getConnection(Unknown Source)
at java.sql.DriverManager.getConnection(Unknown Source)
at org.jivesoftware.database.DefaultConnectionProvider.getConnection(DefaultConnec tionProvider.java:75)
at org.jivesoftware.database.DbConnectionManager.setConnectionProvider(DbConnectio nManager.java:494)
at org.jivesoftware.openfire.admin.setup.setup_002ddatasource_002dstandard_jsp._js pService(setup_002ddatasource_002dstandard_jsp.java:206)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:487)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1093)
at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:11 8)
at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:52)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
at org.jivesoftware.util.LocaleFilter.doFilter(LocaleFilter.java:66)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
at org.jivesoftware.util.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingF ilter.java:42)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
at org.jivesoftware.admin.PluginFilter.doFilter(PluginFilter.java:70)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
at org.jivesoftware.admin.AuthCheckFilter.doFilter(AuthCheckFilter.java:146)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:360)
at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)
at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)
at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:726)
at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:405)
at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollect ion.java:206)
at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
at org.mortbay.jetty.Server.handle(Server.java:324)
at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:505)
at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:843 )
at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:648)
at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:211)
at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:380)
at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:395)
at org.mortbay.thread.QueuedThreadPool$PoolThread.run(QueuedThreadPool.java:488)

** END NESTED EXCEPTION **

Last packet sent to the server was 0 ms ago.
at com.mysql.jdbc.Connection.createNewIO(Connection.java:2847)
at com.mysql.jdbc.Connection.(Connection.java:1555)
at com.mysql.jdbc.NonRegisteringDriver.connect(NonRegisteringDriver.java:285)
at java.sql.DriverManager.getConnection(Unknown Source)
at java.sql.DriverManager.getConnection(Unknown Source)
at org.logicalcobwebs.proxool.DefaultConnectionBuilder.buildConnection(DefaultConn ectionBuilder.java:39)
at org.logicalcobwebs.proxool.Prototyper.buildConnection(Prototyper.java:159)
at org.logicalcobwebs.proxool.ConnectionPool.getConnection(ConnectionPool.java:211 )
at org.logicalcobwebs.proxool.ProxoolDriver.connect(ProxoolDriver.java:89)
at java.sql.DriverManager.getConnection(Unknown Source)
at java.sql.DriverManager.getConnection(Unknown Source)
at org.jivesoftware.database.DefaultConnectionProvider.getConnection(DefaultConnec tionProvider.java:75)
at org.jivesoftware.database.DbConnectionManager.setConnectionProvider(DbConnectio nManager.java:494)
at org.jivesoftware.openfire.admin.setup.setup_002ddatasource_002dstandard_jsp._js pService(setup_002ddatasource_002dstandard_jsp.java:206)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:487)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1093)
at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:11 8)
at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:52)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
at org.jivesoftware.util.LocaleFilter.doFilter(LocaleFilter.java:66)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
at org.jivesoftware.util.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingF ilter.java:42)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
at org.jivesoftware.admin.PluginFilter.doFilter(PluginFilter.java:70)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
at org.jivesoftware.admin.AuthCheckFilter.doFilter(AuthCheckFilter.java:146)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:360)
at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)
at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)
at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:726)
at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:405)
at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollect ion.java:206)
at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
at org.mortbay.jetty.Server.handle(Server.java:324)
at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:505)
at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:843 )
at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:648)
at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:211)
at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:380)
at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:395)
at org.mortbay.thread.QueuedThreadPool$PoolThread.run(QueuedThreadPool.java:488)
2009.10.12 16:47:28 [org.jivesoftware.util.log.util.CommonsLogFactory$1.error(CommonsLogFactory.jav a:92)
] Prototype
com.mysql.jdbc.CommunicationsException: Communications link failure due to underlying exception:

** BEGIN NESTED EXCEPTION **

java.net.ConnectException
MESSAGE: Connection refused: connect

STACKTRACE:

java.net.ConnectException: Connection refused: connect
at java.net.PlainSocketImpl.socketConnect(Native Method)
at java.net.PlainSocketImpl.doConnect(Unknown Source)
at java.net.PlainSocketImpl.connectToAddress(Unknown Source)
at java.net.PlainSocketImpl.connect(Unknown Source)
at java.net.SocksSocketImpl.connect(Unknown Source)
at java.net.Socket.connect(Unknown Source)
at java.net.Socket.connect(Unknown Source)
at java.net.Socket.(Unknown Source)
at java.net.Socket.(Unknown Source)
at com.mysql.jdbc.StandardSocketFactory.connect(StandardSocketFactory.java:256)
at com.mysql.jdbc.MysqlIO.(MysqlIO.java:271)
at com.mysql.jdbc.Connection.createNewIO(Connection.java:2771)
at com.mysql.jdbc.Connection.(Connection.java:1555)
at com.mysql.jdbc.NonRegisteringDriver.connect(NonRegisteringDriver.java:285)
at java.sql.DriverManager.getConnection(Unknown Source)
at java.sql.DriverManager.getConnection(Unknown Source)
at org.logicalcobwebs.proxool.DefaultConnectionBuilder.buildConnection(DefaultConn ectionBuilder.java:39)
at org.logicalcobwebs.proxool.Prototyper.buildConnection(Prototyper.java:159)
at org.logicalcobwebs.proxool.Prototyper.sweep(Prototyper.java:102)
at org.logicalcobwebs.proxool.PrototyperThread.run(PrototyperThread.java:44)

** END NESTED EXCEPTION **

Last packet sent to the server was 0 ms ago.
at com.mysql.jdbc.Connection.createNewIO(Connection.java:2847)
at com.mysql.jdbc.Connection.(Connection.java:1555)
at com.mysql.jdbc.NonRegisteringDriver.connect(NonRegisteringDriver.java:285)
at java.sql.DriverManager.getConnection(Unknown Source)
at java.sql.DriverManager.getConnection(Unknown Source)
at org.logicalcobwebs.proxool.DefaultConnectionBuilder.buildConnection(DefaultConn ectionBuilder.java:39)
at org.logicalcobwebs.proxool.Prototyper.buildConnection(Prototyper.java:159)
at org.logicalcobwebs.proxool.Prototyper.sweep(Prototyper.java:102)
at org.logicalcobwebs.proxool.PrototyperThread.run(PrototyperThread.java:44)
2009.10.12 16:47:29 [org.jivesoftware.util.log.util.CommonsLogFactory$1.error(CommonsLogFactory.jav a:92)
] Prototype
com.mysql.jdbc.CommunicationsException: Communications link failure due to underlying exception:

** BEGIN NESTED EXCEPTION **

java.net.ConnectException
MESSAGE: Connection refused: connect

STACKTRACE:

java.net.ConnectException: Connection refused: connect
at java.net.PlainSocketImpl.socketConnect(Native Method)
at java.net.PlainSocketImpl.doConnect(Unknown Source)
at java.net.PlainSocketImpl.connectToAddress(Unknown Source)
at java.net.PlainSocketImpl.connect(Unknown Source)
at java.net.SocksSocketImpl.connect(Unknown Source)
at java.net.Socket.connect(Unknown Source)
at java.net.Socket.connect(Unknown Source)
at java.net.Socket.(Unknown Source)
at java.net.Socket.(Unknown Source)
at com.mysql.jdbc.StandardSocketFactory.connect(StandardSocketFactory.java:256)
at com.mysql.jdbc.MysqlIO.(MysqlIO.java:271)
at com.mysql.jdbc.Connection.createNewIO(Connection.java:2771)
at com.mysql.jdbc.Connection.(Connection.java:1555)
at com.mysql.jdbc.NonRegisteringDriver.connect(NonRegisteringDriver.java:285)
at java.sql.DriverManager.getConnection(Unknown Source)
at java.sql.DriverManager.getConnection(Unknown Source)
at org.logicalcobwebs.proxool.DefaultConnectionBuilder.buildConnection(DefaultConn ectionBuilder.java:39)
at org.logicalcobwebs.proxool.Prototyper.buildConnection(Prototyper.java:159)
at org.logicalcobwebs.proxool.Prototyper.sweep(Prototyper.java:102)
at org.logicalcobwebs.proxool.PrototyperThread.run(PrototyperThread.java:44)

** END NESTED EXCEPTION **

Last packet sent to the server was 0 ms ago.
at com.mysql.jdbc.Connection.createNewIO(Connection.java:2847)
at com.mysql.jdbc.Connection.(Connection.java:1555)
at com.mysql.jdbc.NonRegisteringDriver.connect(NonRegisteringDriver.java:285)
at java.sql.DriverManager.getConnection(Unknown Source)
at java.sql.DriverManager.getConnection(Unknown Source)
at org.logicalcobwebs.proxool.DefaultConnectionBuilder.buildConnection(DefaultConn ectionBuilder.java:39)
at org.logicalcobwebs.proxool.Prototyper.buildConnection(Prototyper.java:159)
at org.logicalcobwebs.proxool.Prototyper.sweep(Prototyper.java:102)
at org.logicalcobwebs.proxool.PrototyperThread.run(PrototyperThread.java:44)
2009.10.12 16:47:43 [org.jivesoftware.util.log.util.CommonsLogFactory$1.error(CommonsLogFactory.jav a:92)
] Prototype
com.mysql.jdbc.CommunicationsException: Communications link failure due to underlying exception:

** BEGIN NESTED EXCEPTION **

java.net.ConnectException
MESSAGE: Connection refused: connect

STACKTRACE:

java.net.ConnectException: Connection refused: connect
at java.net.PlainSocketImpl.socketConnect(Native Method)
at java.net.PlainSocketImpl.doConnect(Unknown Source)
at java.net.PlainSocketImpl.connectToAddress(Unknown Source)
at java.net.PlainSocketImpl.connect(Unknown Source)
at java.net.SocksSocketImpl.connect(Unknown Source)
at java.net.Socket.connect(Unknown Source)
at java.net.Socket.connect(Unknown Source)
at java.net.Socket.(Unknown Source)
at java.net.Socket.(Unknown Source)
at com.mysql.jdbc.StandardSocketFactory.connect(StandardSocketFactory.java:256)
at com.mysql.jdbc.MysqlIO.(MysqlIO.java:271)
at com.mysql.jdbc.Connection.createNewIO(Connection.java:2771)
at com.mysql.jdbc.Connection.(Connection.java:1555)
at com.mysql.jdbc.NonRegisteringDriver.connect(NonRegisteringDriver.java:285)
at java.sql.DriverManager.getConnection(Unknown Source)
at java.sql.DriverManager.getConnection(Unknown Source)
at org.logicalcobwebs.proxool.DefaultConnectionBuilder.buildConnection(DefaultConn ectionBuilder.java:39)
at org.logicalcobwebs.proxool.Prototyper.buildConnection(Prototyper.java:159)
at org.logicalcobwebs.proxool.Prototyper.sweep(Prototyper.java:102)
at org.logicalcobwebs.proxool.PrototyperThread.run(PrototyperThread.java:44)

** END NESTED EXCEPTION **

Last packet sent to the server was 0 ms ago.
at com.mysql.jdbc.Connection.createNewIO(Connection.java:2847)
at com.mysql.jdbc.Connection.(Connection.java:1555)
at com.mysql.jdbc.NonRegisteringDriver.connect(NonRegisteringDriver.java:285)
at java.sql.DriverManager.getConnection(Unknown Source)
at java.sql.DriverManager.getConnection(Unknown Source)
at org.logicalcobwebs.proxool.DefaultConnectionBuilder.buildConnection(DefaultConn ectionBuilder.java:39)
at org.logicalcobwebs.proxool.Prototyper.buildConnection(Prototyper.java:159)
at org.logicalcobwebs.proxool.Prototyper.sweep(Prototyper.java:102)
at org.logicalcobwebs.proxool.PrototyperThread.run(PrototyperThread.java:44)
2009.10.12 16:47:57 [org.jivesoftware.database.DbConnectionManager.setConnectionProvider(DbConnecti onManager.java:501)
]
java.sql.SQLException: Network error IOException: Connection refused: connect
at net.sourceforge.jtds.jdbc.ConnectionJDBC2.(ConnectionJDBC2.java:385)
at net.sourceforge.jtds.jdbc.ConnectionJDBC3.(ConnectionJDBC3.java:50)
at net.sourceforge.jtds.jdbc.Driver.connect(Driver.java:182)
at java.sql.DriverManager.getConnection(Unknown Source)
at java.sql.DriverManager.getConnection(Unknown Source)
at org.logicalcobwebs.proxool.DefaultConnectionBuilder.buildConnection(DefaultConn ectionBuilder.java:39)
at org.logicalcobwebs.proxool.Prototyper.buildConnection(Prototyper.java:159)
at org.logicalcobwebs.proxool.ConnectionPool.getConnection(ConnectionPool.java:211 )
at org.logicalcobwebs.proxool.ProxoolDriver.connect(ProxoolDriver.java:89)
at java.sql.DriverManager.getConnection(Unknown Source)
at java.sql.DriverManager.getConnection(Unknown Source)
at org.jivesoftware.database.DefaultConnectionProvider.getConnection(DefaultConnec tionProvider.java:75)
at org.jivesoftware.database.DbConnectionManager.setConnectionProvider(DbConnectio nManager.java:494)
at org.jivesoftware.openfire.admin.setup.setup_002ddatasource_002dstandard_jsp._js pService(setup_002ddatasource_002dstandard_jsp.java:206)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:487)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1093)
at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:11 8)
at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:52)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
at org.jivesoftware.util.LocaleFilter.doFilter(LocaleFilter.java:66)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
at org.jivesoftware.util.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingF ilter.java:42)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
at org.jivesoftware.admin.PluginFilter.doFilter(PluginFilter.java:70)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
at org.jivesoftware.admin.AuthCheckFilter.doFilter(AuthCheckFilter.java:146)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:360)
at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)
at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)
at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:726)
at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:405)
at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollect ion.java:206)
at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
at org.mortbay.jetty.Server.handle(Server.java:324)
at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:505)
at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:843 )
at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:648)
at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:211)
at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:380)
at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:395)
at org.mortbay.thread.QueuedThreadPool$PoolThread.run(QueuedThreadPool.java:488)
Caused by: java.net.ConnectException: Connection refused: connect
at java.net.PlainSocketImpl.socketConnect(Native Method)
at java.net.PlainSocketImpl.doConnect(Unknown Source)
at java.net.PlainSocketImpl.connectToAddress(Unknown Source)
at java.net.PlainSocketImpl.connect(Unknown Source)
at java.net.SocksSocketImpl.connect(Unknown Source)
at java.net.Socket.connect(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at net.sourceforge.jtds.jdbc.SharedSocket.createSocketForJDBC3(SharedSocket.java:3 04)
at net.sourceforge.jtds.jdbc.SharedSocket.(SharedSocket.java:255)
at net.sourceforge.jtds.jdbc.ConnectionJDBC2.(ConnectionJDBC2.java:310)
… 44 more
2009.10.12 16:48:23 [org.jivesoftware.util.log.util.CommonsLogFactory$1.error(CommonsLogFactory.jav a:92)
] Prototype
java.sql.SQLException: Network error IOException: Connection refused: connect
at net.sourceforge.jtds.jdbc.ConnectionJDBC2.(ConnectionJDBC2.java:385)
at net.sourceforge.jtds.jdbc.ConnectionJDBC3.(ConnectionJDBC3.java:50)
at net.sourceforge.jtds.jdbc.Driver.connect(Driver.java:182)
at java.sql.DriverManager.getConnection(Unknown Source)
at java.sql.DriverManager.getConnection(Unknown Source)
at org.logicalcobwebs.proxool.DefaultConnectionBuilder.buildConnection(DefaultConn ectionBuilder.java:39)
at org.logicalcobwebs.proxool.Prototyper.buildConnection(Prototyper.java:159)
at org.logicalcobwebs.proxool.Prototyper.sweep(Prototyper.java:102)
at org.logicalcobwebs.proxool.PrototyperThread.run(PrototyperThread.java:44)
Caused by: java.net.ConnectException: Connection refused: connect
at java.net.PlainSocketImpl.socketConnect(Native Method)
at java.net.PlainSocketImpl.doConnect(Unknown Source)
at java.net.PlainSocketImpl.connectToAddress(Unknown Source)
at java.net.PlainSocketImpl.connect(Unknown Source)
at java.net.SocksSocketImpl.connect(Unknown Source)
at java.net.Socket.connect(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at net.sourceforge.jtds.jdbc.SharedSocket.createSocketForJDBC3(SharedSocket.java:3 04)
at net.sourceforge.jtds.jdbc.SharedSocket.(SharedSocket.java:255)
at net.sourceforge.jtds.jdbc.ConnectionJDBC2.(ConnectionJDBC2.java:310)
… 8 more
2009.10.12 16:48:24 [org.jivesoftware.database.DbConnectionManager.setConnectionProvider(DbConnecti onManager.java:501)
]
java.sql.SQLException: Network error IOException: Connection refused: connect
at net.sourceforge.jtds.jdbc.ConnectionJDBC2.(ConnectionJDBC2.java:385)
at net.sourceforge.jtds.jdbc.ConnectionJDBC3.(ConnectionJDBC3.java:50)
at net.sourceforge.jtds.jdbc.Driver.connect(Driver.java:182)
at java.sql.DriverManager.getConnection(Unknown Source)
at java.sql.DriverManager.getConnection(Unknown Source)
at org.logicalcobwebs.proxool.DefaultConnectionBuilder.buildConnection(DefaultConn ectionBuilder.java:39)
at org.logicalcobwebs.proxool.Prototyper.buildConnection(Prototyper.java:159)
at org.logicalcobwebs.proxool.ConnectionPool.getConnection(ConnectionPool.java:211 )
at org.logicalcobwebs.proxool.ProxoolDriver.connect(ProxoolDriver.java:89)
at java.sql.DriverManager.getConnection(Unknown Source)
at java.sql.DriverManager.getConnection(Unknown Source)
at org.jivesoftware.database.DefaultConnectionProvider.getConnection(DefaultConnec tionProvider.java:75)
at org.jivesoftware.database.DbConnectionManager.setConnectionProvider(DbConnectio nManager.java:494)
at org.jivesoftware.openfire.admin.setup.setup_002ddatasource_002dstandard_jsp._js pService(setup_002ddatasource_002dstandard_jsp.java:206)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:487)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1093)
at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:11 8)
at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:52)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
at org.jivesoftware.util.LocaleFilter.doFilter(LocaleFilter.java:66)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
at org.jivesoftware.util.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingF ilter.java:42)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
at org.jivesoftware.admin.PluginFilter.doFilter(PluginFilter.java:70)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
at org.jivesoftware.admin.AuthCheckFilter.doFilter(AuthCheckFilter.java:146)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:360)
at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)
at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)
at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:726)
at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:405)
at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollect ion.java:206)
at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
at org.mortbay.jetty.Server.handle(Server.java:324)
at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:505)
at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:843 )
at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:648)
at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:211)
at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:380)
at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:395)
at org.mortbay.thread.QueuedThreadPool$PoolThread.run(QueuedThreadPool.java:488)
Caused by: java.net.ConnectException: Connection refused: connect
at java.net.PlainSocketImpl.socketConnect(Native Method)
at java.net.PlainSocketImpl.doConnect(Unknown Source)
at java.net.PlainSocketImpl.connectToAddress(Unknown Source)
at java.net.PlainSocketImpl.connect(Unknown Source)
at java.net.SocksSocketImpl.connect(Unknown Source)
at java.net.Socket.connect(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at net.sourceforge.jtds.jdbc.SharedSocket.createSocketForJDBC3(SharedSocket.java:3 04)
at net.sourceforge.jtds.jdbc.SharedSocket.(SharedSocket.java:255)
at net.sourceforge.jtds.jdbc.ConnectionJDBC2.(ConnectionJDBC2.java:310)
… 44 more
2009.10.12 16:49:03 [org.jivesoftware.util.log.util.CommonsLogFactory$1.error(CommonsLogFactory.jav a:92)
] Prototype
java.sql.SQLException: Network error IOException: Connection refused: connect
at net.sourceforge.jtds.jdbc.ConnectionJDBC2.(ConnectionJDBC2.java:385)
at net.sourceforge.jtds.jdbc.ConnectionJDBC3.(ConnectionJDBC3.java:50)
at net.sourceforge.jtds.jdbc.Driver.connect(Driver.java:182)
at java.sql.DriverManager.getConnection(Unknown Source)
at java.sql.DriverManager.getConnection(Unknown Source)
at org.logicalcobwebs.proxool.DefaultConnectionBuilder.buildConnection(DefaultConn ectionBuilder.java:39)
at org.logicalcobwebs.proxool.Prototyper.buildConnection(Prototyper.java:159)
at org.logicalcobwebs.proxool.Prototyper.sweep(Prototyper.java:102)
at org.logicalcobwebs.proxool.PrototyperThread.run(PrototyperThread.java:44)
Caused by: java.net.ConnectException: Connection refused: connect
at java.net.PlainSocketImpl.socketConnect(Native Method)
at java.net.PlainSocketImpl.doConnect(Unknown Source)
at java.net.PlainSocketImpl.connectToAddress(Unknown Source)
at java.net.PlainSocketImpl.connect(Unknown Source)
at java.net.SocksSocketImpl.connect(Unknown Source)
at java.net.Socket.connect(Unknown Source)
at sun.reflect.GeneratedMethodAccessor7.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at net.sourceforge.jtds.jdbc.SharedSocket.createSocketForJDBC3(SharedSocket.java:3 04)
at net.sourceforge.jtds.jdbc.SharedSocket.(SharedSocket.java:255)
at net.sourceforge.jtds.jdbc.ConnectionJDBC2.(ConnectionJDBC2.java:310)
… 8 more
2009.10.12 16:49:33 [org.jivesoftware.util.log.util.CommonsLogFactory$1.error(CommonsLogFactory.jav a:92)
] Prototype
java.sql.SQLException: Network error IOException: Connection refused: connect
at net.sourceforge.jtds.jdbc.ConnectionJDBC2.(ConnectionJDBC2.java:385)
at net.sourceforge.jtds.jdbc.ConnectionJDBC3.(ConnectionJDBC3.java:50)
at net.sourceforge.jtds.jdbc.Driver.connect(Driver.java:182)
at java.sql.DriverManager.getConnection(Unknown Source)
at java.sql.DriverManager.getConnection(Unknown Source)
at org.logicalcobwebs.proxool.DefaultConnectionBuilder.buildConnection(DefaultConn ectionBuilder.java:39)
at org.logicalcobwebs.proxool.Prototyper.buildConnection(Prototyper.java:159)
at org.logicalcobwebs.proxool.Prototyper.sweep(Prototyper.java:102)
at org.logicalcobwebs.proxool.PrototyperThread.run(PrototyperThread.java:44)
Caused by: java.net.ConnectException: Connection refused: connect
at java.net.PlainSocketImpl.socketConnect(Native Method)
at java.net.PlainSocketImpl.doConnect(Unknown Source)
at java.net.PlainSocketImpl.connectToAddress(Unknown Source)
at java.net.PlainSocketImpl.connect(Unknown Source)
at java.net.SocksSocketImpl.connect(Unknown Source)
at java.net.Socket.connect(Unknown Source)
at sun.reflect.GeneratedMethodAccessor7.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at net.sourceforge.jtds.jdbc.SharedSocket.createSocketForJDBC3(SharedSocket.java:3 04)
at net.sourceforge.jtds.jdbc.SharedSocket.(SharedSocket.java:255)
at net.sourceforge.jtds.jdbc.ConnectionJDBC2.(ConnectionJDBC2.java:310)
… 8 more
2009.10.12 16:49:58 [org.jivesoftware.openfire.container.PluginManager.loadPlugin(PluginManager.jav a:507)
] Error loading plugin: C:\Program Files\Openfire\plugins\search
java.lang.NullPointerException: No ComponentManager implementation available.
at org.xmpp.component.ComponentManagerFactory.getComponentManager(ComponentManager Factory.java:53)
at org.jivesoftware.openfire.plugin.SearchPlugin.initializePlugin(SearchPlugin.jav a:137)
at org.jivesoftware.openfire.container.PluginManager.loadPlugin(PluginManager.java :448)
at org.jivesoftware.openfire.container.PluginManager.access$300(PluginManager.java :47)
at org.jivesoftware.openfire.container.PluginManager$PluginMonitor.run(PluginManag er.java:1032)
at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)
at java.util.concurrent.FutureTask$Sync.innerRunAndReset(Unknown Source)
at java.util.concurrent.FutureTask.runAndReset(Unknown Source)
at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$101 (Unknown Source)
at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.runPeriodi c(Unknown Source)
at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(Unknow n Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
2009.10.12 16:50:15 [org.jivesoftware.database.DbConnectionManager.setConnectionProvider(DbConnecti onManager.java:501)
]
java.sql.SQLException: The database is already in use by another process: org.hsqldb.persist.NIOLockFile@f7cf94a6[file =C:\Program Files\Openfire\embedded-db\openfire.lck, exists=true, locked=false, valid=false, fl =null]: java.lang.Exception: checkHeartbeat(): lock file [C:\Program Files\Openfire\embedded-db\openfire.lck] is presumably locked by another process.
at org.hsqldb.jdbc.Util.sqlException(Unknown Source)
at org.hsqldb.jdbc.jdbcConnection.(Unknown Source)
at org.hsqldb.jdbcDriver.getConnection(Unknown Source)
at org.hsqldb.jdbcDriver.connect(Unknown Source)
at java.sql.DriverManager.getConnection(Unknown Source)
at java.sql.DriverManager.getConnection(Unknown Source)
at org.logicalcobwebs.proxool.DefaultConnectionBuilder.buildConnection(DefaultConn ectionBuilder.java:39)
at org.logicalcobwebs.proxool.Prototyper.buildConnection(Prototyper.java:159)
at org.logicalcobwebs.proxool.ConnectionPool.getConnection(ConnectionPool.java:211 )
at org.logicalcobwebs.proxool.ProxoolDriver.connect(ProxoolDriver.java:89)
at java.sql.DriverManager.getConnection(Unknown Source)
at java.sql.DriverManager.getConnection(Unknown Source)
at org.jivesoftware.database.EmbeddedConnectionProvider.getConnection(EmbeddedConn ectionProvider.java:52)
at org.jivesoftware.database.DbConnectionManager.setConnectionProvider(DbConnectio nManager.java:494)
at org.jivesoftware.database.DbConnectionManager.getConnection(DbConnectionManager .java:79)
at org.jivesoftware.util.JiveProperties.loadProperties(JiveProperties.java:335)
at org.jivesoftware.util.JiveProperties.init(JiveProperties.java:73)
at org.jivesoftware.util.JiveProperties$JivePropertyHolder.(JiveProperties .java:40)
at org.jivesoftware.util.JiveProperties.getInstance(JiveProperties.java:52)
at org.jivesoftware.util.JiveGlobals.getProperty(JiveGlobals.java:532)
at org.jivesoftware.openfire.XMPPServer.initialize(XMPPServer.java:298)
at org.jivesoftware.openfire.XMPPServer.start(XMPPServer.java:415)
at org.jivesoftware.openfire.XMPPServer.(XMPPServer.java:161)
at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
at sun.reflect.NativeConstructorAccessorImpl.newInstance(Unknown Source)
at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(Unknown Source)
at java.lang.reflect.Constructor.newInstance(Unknown Source)
at java.lang.Class.newInstance0(Unknown Source)
at java.lang.Class.newInstance(Unknown Source)
at org.jivesoftware.openfire.starter.ServerStarter.start(ServerStarter.java:106)
at org.jivesoftware.openfire.starter.ServerStarter.main(ServerStarter.java:51)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.exe4j.runtime.LauncherEngine.launch(Unknown Source)
at com.exe4j.runtime.WinLauncher.main(Unknown Source)
2009.10.12 16:50:15 [org.jivesoftware.util.log.util.CommonsLogFactory$1.error(CommonsLogFactory.jav a:92)
] Prototype
java.sql.SQLException: The database is already in use by another process: org.hsqldb.persist.NIOLockFile@f7cf94a6[file =C:\Program Files\Openfire\embedded-db\openfire.lck, exists=true, locked=false, valid=false, fl =null]: java.lang.Exception: checkHeartbeat(): lock file [C:\Program Files\Openfire\embedded-db\openfire.lck] is presumably locked by another process.
at org.hsqldb.jdbc.Util.sqlException(Unknown Source)
at org.hsqldb.jdbc.jdbcConnection.(Unknown Source)
at org.hsqldb.jdbcDriver.getConnection(Unknown Source)
at org.hsqldb.jdbcDriver.connect(Unknown Source)
at java.sql.DriverManager.getConnection(Unknown Source)
at java.sql.DriverManager.getConnection(Unknown Source)
at org.logicalcobwebs.proxool.DefaultConnectionBuilder.buildConnection(DefaultConn ectionBuilder.java:39)
at org.logicalcobwebs.proxool.Prototyper.buildConnection(Prototyper.java:159)
at org.logicalcobwebs.proxool.Prototyper.sweep(Prototyper.java:102)
at org.logicalcobwebs.proxool.PrototyperThread.run(PrototyperThread.java:44)
2009.10.12 16:53:16 [org.jivesoftware.util.log.util.CommonsLogFactory$1.error(CommonsLogFactory.jav a:88)
] Line=19 The content of element type “dwr” must match “(init?,allow?,signatures?)”.
2009.10.13 11:06:17 [org.jivesoftware.util.log.util.CommonsLogFactory$1.error(CommonsLogFactory.jav a:88)
] Line=19 The content of element type “dwr” must match “(init?,allow?,signatures?)”.
2009.10.14 14:05:41 [org.jivesoftware.util.log.util.CommonsLogFactory$1.error(CommonsLogFactory.jav a:88)
] Line=19 The content of element type “dwr” must match “(init?,allow?,signatures?)”.

I cross-posted this question in the Pandion support forums, and someone offered this advice:

“It’s possible that Pandion has lost its connection to the Openfire server without the server having detected that yet. Typically the server and client should figure out the connection has been dropped when they fails to transfer a message or any IQ or Presence packets. But this may take 30 seconds or longer and it’s possible that packets are dropped in the mean time.”

Is there any way to check on this fail point or increase the time out setting?

Additionally, here is a list of our System Properties, but I believe they are the default:

admin.authorizedJIDs

admin@greenbriar.net

conversation.idleTime

10

conversation.maxTime

60

conversation.messageArchiving

false

conversation.metadataArchiving

true

conversation.roomArchiving

false

conversation.roomsArchived

passwordKey

hidden

plugin.search.excludedFields

Username,Name,Email

plugin.search.serviceEnabled

false

plugin.search.serviceName

search

provider.admin.className

org.jivesoftware.openfire.admin.DefaultAdminProvider

provider.auth.className

org.jivesoftware.openfire.auth.DefaultAuthProvider

provider.group.className

org.jivesoftware.openfire.group.DefaultGroupProvider

provider.lockout.className

org.jivesoftware.openfire.lockout.DefaultLockOutProvider

provider.securityAudit.className

org.jivesoftware.openfire.security.DefaultSecurityAuditProvider

provider.user.className

org.jivesoftware.openfire.user.DefaultUserProvider

provider.vcard.className

org.jivesoftware.openfire.vcard.DefaultVCardProvider

register.inband

false

register.password

hidden

update.lastCheck

1256071888563

xmpp.audit.active

false

xmpp.audit.days

-1

xmpp.audit.filesize

10

xmpp.audit.iq

false

xmpp.audit.logdir

C:\Program Files\Openfire\logs

xmpp.audit.logtimeout

120000

xmpp.audit.message

true

xmpp.audit.presence

false

xmpp.audit.totalsize

1000

xmpp.auth.anonymous

false

xmpp.domain

xmpp.offline.quota

102400

xmpp.offline.type

store

xmpp.proxy.enabled

false

xmpp.server.session.idle

-1

xmpp.server.socket.active

false

xmpp.session.conflict-limit

0

xmpp.socket.ssl.active

true