Issue adding people who using the XMPP-Protocol

Openfire Openfire Support
1

Hi there,

Im running the latest wildfire install on my linux server and it works well. But there is an issue that i dont understand. I can add people to my kontakt list who are using any xmpp-service. Let me give you an example of what i`m talking about:

I registered as a user on my wildfire install using the client Spark - works fine. People who are also registered as user at my Wildfire service i can directly add and talk to them.

If i want to add people who are also using an xmpp-service e.g. the service of “amessage.eu” something did not fit.

I tried an experiment my self: logged in via spark using my xmpp-service. additionally i logged in via pandion at my amessage.eu account. via spark i`m adding my amessage.eu account an it says “pending”. if i try to send a message to my amessage.eu account spark tells me that the contact are not online - but i am!

The other way round i add my spark user via my amessage.eu account an there it says “waiting for authorization” but at my spark account nothing appears. e.g. at my amessage account. Also i cant send a message from my amessage.eu account to my spark account.

That is really canfusing me cause i am using my amessage account to communicate with other people using the jabber-protocol - so this works.

the wildfire service on my linux server works fine with the msn transport from the IM-Gateway - but there i cant contact other user who are not registered to >my< jabber-server.

Hope anyone got the point and knows any futher help.

thanks in advance!

2

No reply?

3

So, in short, you can’'t get any information from/to other servers.

Look at the logs of your server. Make sure server to server communications on your server is enabled. Make sure your server isn’'t firewalled (do a “telnet yourserver.yourdomain 5269” from some outside machine to test that).

4

Additionally, check your DNS setup. A proper DNS setup is required even when you’'re the one to establish the connection (due to the dialback-authenticity check).

5

Right.

Except user who are registered to my Jabber-Server and the MSN-Transport works out as well.

All Options at the “Server-to-Server” panel are activated. (Its allowed for everyone to connect 5269)

Now follows a abridgement of the error.log:

at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source)

at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)

at java.lang.Thread.run(Unknown Source)

2007.03.18 16:01:38 org.jivesoftware.wildfire.session.OutgoingServerSession.createOutgoingSession(Ou tgoingServerSession.java:258) Error trying to connect to remote server: de(DNS lookup: de:5269)

to tjava.net.UnknownHostException: de

at java.net.PlainSocketImpl.connect(Unknown Source)

at java.net.SocksSocketImpl.connect(Unknown Source)

at java.net.Socket.connect(Unknown Source)

at org.jivesoftware.wildfire.session.OutgoingServerSession.createOutgoingSession(O utgoingServerSession.java:253)

at org.jivesoftware.wildfire.session.OutgoingServerSession.authenticateDomain(Outg oingServerSession.java:184)

at org.jivesoftware.wildfire.server.OutgoingSessionPromise$PacketsProcessor.sendPa cket(OutgoingSessionPromise.java:199)

at org.jivesoftware.wildfire.server.OutgoingSessionPromise$PacketsProcessor.run(Ou tgoingSessionPromise.java:184)

at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source)

at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)

at java.lang.Thread.run(Unknown Source)

2007.03.19 16:26:36 org.jivesoftware.wildfire.handler.IQBindHandler.handleIQ(IQBindHandler.java:55) Error during resource binding. Session not found in for key USER@dMY-SERVER.de/spark

Seems to me my server threw UnknownHostExceptions - but why?

Hope anyone can read something out - i can`t.

in responese DNS-Settings:

i got the following DNS-Zones activated on my VPS:

Thanks in advance!

Message was edited by: 5f12xfr5gvzbtf8 because of: responese DNS-Settings

6

Hi,

it looks like a DNS problem:

Error trying to connect to remote server: de(DNS lookup: de:5269)

it tries to connect to server “de” at port 5269.

but “de” could not be a servername

regards, mathias

7

Yes you are right.

Now i was able to figure that out of the debug.log:

2007.03.23 10:05:12 OS - Trying to connect to de:5269(DNS lookup: de:5269)

2007.03.23 10:05:12 Error sending packet to remote server:

Ok i got an DNS lookup error. But what to do with that.

How to fix that problem?

Thanks in advance!

8

Hi,

the problem could be fixed by myself.

openfire was not installed under a specific domain peculiar under the ip-adress of the VPS. That caused the issue.

Thanks for any help!

9

Hello 5f12xfr5gvzbtf8

I’‘ve got exactly the same problem here (with*.de domains) but don’'t know how to fix it.

It would be nice if you could explain what you have done, so that I could try to fix that error here too.

My problem is, that I don’'t really understand what you meant with “not installed under a specific domain” ?

I mean you have to enter a domain in the setup steps. There I entered a domain like “abcdef.de”.

This domain is reachable under the IP adress of my server, so everything should be ok, shouldn’'t it?!?

I hope you are going to read that again and help me

Thanks a lot

Magath

Sorry for a bad english, but I’‘m german and it’'s a long time ago I used my english skills