I hope this message finds you well. I’m encountering an issue while trying to install Openfire on my Windows 10 (64-bit) computer. I’ve followed the steps as mentioned in the installation guide, but I’m facing a problem where the installation progress bar goes up, and then the program stalls on a white screen, eventually freezing.
I have tried the following steps to resolve the issue:
- Rebooted my computer and retried the installation.
- Right-clicked on the installer and selected “Run as administrator.”
- Cleared temporary files and caches.
- Disabled the Windows Defender Firewall and security software temporarily.
- Checked the system logs for any error messages or hints.
Despite trying these steps, the issue persists. I would greatly appreciate it if someone could provide guidance on how to resolve this problem. If you have any suggestions, solutions, or insights into what might be causing this issue, please let me know. I’m eager to get Openfire installed and running for our team’s communication needs.
Thank you in advance for your assistance.