Part of our account naming scheme here is that we use a “/” in the name field for certain users… ie., “Last, First (text/FOO)”. As it turns out, none of the users with the slash show up when doing a search and they cannot log in. All users without the slash can log in and do appear in search results.
Is there a known issue here? I know that the slash is often used for escaping special characters so I’m wondering if it’s causing a problem.