Java exception in enterprise plugin after upgrading to 3.4.1

Openfire Openfire Support
1

i am running openfire enterprise on a linux (centos 5) machine. i have just upgraded from 3.4.0 to 3.4.1, and after my upgrade, both the enterprise and fastpath tabs result in an exception. do i have a partial upgrade? it seems weird that i’m getting a NoSuchMethodError. any help would be appreciated.

HTTP ERROR: 500

org.jivesoftware.openfire.SessionManager.getUserSessionsCount()I

RequestURI=/plugins/enterprise/stats-dashboard.jsp

Caused by:

java.lang.NoSuchMethodError: org.jivesoftware.openfire.SessionManager.getUserSessionsCount()I

at com.jivesoftware.openfire.enterprise.EnterprisePlugin$3.doFilter(EnterprisePlug in.java:203)

at org.jivesoftware.admin.PluginFilter.doFilter(PluginFilter.java:61)

at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)

at org.jivesoftware.admin.AuthCheckFilter.doFilter(AuthCheckFilter.java:98)

at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)

at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:360)

at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)

at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)

at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:712)

at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:405)

at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollect ion.java:211)

at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)

at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:139)

at org.mortbay.jetty.Server.handle(Server.java:313)

at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:506)

at org.mortbay.jetty.HttpConnection$RequestHandler.headerComplete(HttpConnection.j ava:830)

at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:514)

at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:211)

at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:381)

at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:396)

at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:442)

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warn.log (11570 Bytes)

2

Same Error .

Any idea ?

Js

3

i had wondered whether this problem was related to my upgrading openfire, as opposed to performing a fresh install. i got as far as wiping out the database, which has fixed problems for me in the past, but i didn’t go back through setup. i’m not sure if this will fix the problem, but it is worth trying.

4

Can you provide the steps you used to perform your upgrade?

5

the previous version installed was 3.4.0, from rpm into /opt/openfire.

this version was installed by downloading the 3.4.2 rpm and using ‘rpm -U’ to upgrade the package in place.

6

scott.hirdes wrote:

Can you provide the steps you used to perform your upgrade?Hello

In my case, I’m on Debian.

Stop openfire

cd /utils

tar zxf openfire_3_4_1.tar.gz

cp /opt/openfire/conf/* /utils/openfire/conf/.

mv /utils/openfire/plugins/admin /utils/openfire/plugins/admin_ori

cp -r /opt/openfire/plugins /utils/openfire/.

rm -r /utils/openfire/plugins/admin

cp -r /utils/openfire/plugins/admin_ori /utils/openfire/plugins/admin

cp -r /opt/openfire/enterprise /utils/openfire/.

cp -r /opt/openfire/plugins/ /utils/openfire/plugins/

cp -r /opt/openfire/resources/security/keystore

/utils/openfire/resources/security/keystore

mv /opt/openfire /opt/openfire_old

mv /utils/openfire /opt/.

All looks fine … except the ‘Enterprise’ panel.

Regards;

Js

7

alanpost wrote:

i had wondered whether this problem was related to my upgrading openfire, as opposed to performing a fresh install.

Have you already tried doing just a fresh install of 3.4.1 and going through setup rather than an upgrade?

8

hi, I have the same error after upgrading from 3.3.3 to 3.4.1, doing a new install is not a possiblity as I don’t want to lose my users, configs etc. please advise. I did a rpm upgrade following the instructions. I also did a delete plugin (SparkWeb Version 1.0.0) and reinstalled it, restarted the server, still having the same error.

thanks

Jeff

9

Hello

My problem is now solved .

In the Plug-in pannel :

  • Remove the Enterprise Plug-in (a new upgrade was available)

  • Re-install it from the same pannel.

  • Restart openfire (required for me)

Js

10

thanks, this is working now, a bit of a twist is that I’m using a new url for the webclient interface, I use to use

https://xxx.xxx.xxx:8483/sparkweb/ but now I’m using https://xxx.xxx.xxx:9092/sparkweb/index.jsp which redirects to https://xxx.xxx.xxx:9092/plugins/enterprise/sparkweb/index.jspregards, Jeff

11

this fix worked for me as well!

thank you.