I am wanting to setup Jive for a company IM and chat client. At least in its first incarnation the server will be only available to those on our private network. I was able to go thru the admin setup with seemingly no problem. I chose to use the latest version of Exodus as a chat client. To this point i have gotten no error messages. I first created two accounts by logging in through Exodus, and both of these clients appeared in the resident admin database. I could even add the other person as a ‘‘friend’’, but the status appears as “pending” by the name. I try to send messages to the other client and there is no response. But when i log back into Exodus the previous message is back logged. The admin utility shows both of the users as active when logged in. Now to my questions:
What should the Jive server name be? An IP address or netbios name? I initially used the IP address. Consequently our LAN uses a 192.168.x.x subnet.
In the Exodus Login Detail page:
a. Why does it only show jabber.org/com for the Jabber ID?
b. Under connection do i put the Netbios name or IP address?
c. Do i need to use proxy settings if it is all housed on the LAN? (We have both proxy and NAT running so would it matter?)
d. What is the resource? (home,work, exodus)
- We use Wingate as our gateway and firewall app to the WAN. Does the chat traffic go through this gateway or does it stay internal? If it does, what firewall or port forwarding steps need to be taken?
Thanks for your help. I appreciate your helping out a newb.