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Login as Invisible Greyed out

I’m using Spark 2.7.7 Build 8.10 and it seems that recently the login as invisible is greyed out and not clickable. I haven’t deployed any recent updates or modified anything. I’m probably just missing something I looked through the settings in spark and didn’t find anything also a search on the forums isn’t turning up any solution. Does anybody have any other suggestions on where to look to resolve this?

I have no ideas what might have caused this. You may look into logs for more information. C:\Users\User\AppData\Roaming\Spark\logs
Also, what server are you using and what version? Do you have Client Control plugin installed, if using Openfire?

Thanks for getting back to me on this, I will check into user logs.

I’m running Openfire 3.9.3 on Ubuntu server 14.04.5 LTS.

I have the following plugins installed.

Broadcast v.1.9.0
Content Filter v1.7.0
LDAP vCard Avatar v1.0.4
Load Statistic v1.2.0
Monitoring Service v1.1.0
MotD v1.10
Serach v1.6.0