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Looking for openfire team/guru to help debug message disappearances

Currently running openfire for my mobile chat app. Users are getting push notifications indicating they have received a message but when they enter the app, message isn’t there. Have implemented ACK code but does not seem to mitigate issue. Possible coding issue with ACK. Need help with resolving:

  1. Debugging “disappearing messages”

  2. Rectifying ACK code

Deeply appreciate if anyone can refer a consultant/consulting team with strong experience in dealing with similar issues, who can dive right into debugging the above-mentioned issues, work with my dev team to resolve this issue. Will pay above market to have this resolved soon. Pls respond to this thread with some way to contact you/your contact and I will email you asap. Thanks so much

Hi Joseph,

It seems one issue with you client , not the openfire server.