I’m using Claros, but it doesn’t matter which client I use. I’ve tried multiple including the enterprise XMPP Web Chat. With Claros or any of the other ones connecting to different public servers it’s fine. So I know it’s not my claros, but I knew that upon trying different clients. It doesn’t matter if it’s a brodcast message from the openfire server to call users or somone on the openfire Jabber or any of the IM Gateways IE MSN YAHOO ETC
Which version of Openfire are you using? Which plugins are you using? I can send you a debugger plugin that will print the XML traffic on the server so we can find out what is causing this problem.