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More Memory/IQHandler Issues

HI Gato,

Our Ignite Service stopped/halted ( openfire service stopped ). When checke the logs, below is the error what i got.

[root@ignite logs]# more error.log | grep -i error

2012.03.13 18:03:46 [org.jivesoftware.openfire.handler.IQHandler.process(IQHandler.java:69)] Internal server error

Further, i was not able to capture the further logs as the data kept on icreasing in logs.

Anyways, the present log of the server is as follows,

2012.03.14 13:32:33 [org.jivesoftware.openfire.ldap.LdapGroupProvider.getGroup(LdapGroupProvider.ja va:98)]
org.jivesoftware.openfire.group.GroupNotFoundException: Groupname BT15 PM not found
at org.jivesoftware.openfire.ldap.LdapManager.findGroupDN(LdapManager.java:855)
at org.jivesoftware.openfire.ldap.LdapManager.findGroupDN(LdapManager.java:782)
at org.jivesoftware.openfire.ldap.LdapGroupProvider.getGroup(LdapGroupProvider.jav a:90)
at org.jivesoftware.openfire.group.GroupManager.getGroup(GroupManager.java:278)
at org.jivesoftware.openfire.group.GroupManager.getGroup(GroupManager.java:257)
at org.jivesoftware.openfire.group.GroupCollection$UserIterator.getNextElement(Gro upCollection.java:103)
at org.jivesoftware.openfire.group.GroupCollection$UserIterator.hasNext(GroupColle ction.java:66)
at org.jivesoftware.openfire.roster.RosterManager.getSharedGroups(RosterManager.ja va:162)
at org.jivesoftware.openfire.roster.Roster.(Roster.java:105)
at org.jivesoftware.openfire.roster.RosterManager.getRoster(RosterManager.java:86)
at org.jivesoftware.openfire.handler.PresenceUpdateHandler.broadcastUpdate(Presenc eUpdateHandler.java:282)
at org.jivesoftware.openfire.handler.PresenceUpdateHandler.process(PresenceUpdateH andler.java:124)
at org.jivesoftware.openfire.handler.PresenceUpdateHandler.process(PresenceUpdateH andler.java:112)
at org.jivesoftware.openfire.handler.PresenceUpdateHandler.process(PresenceUpdateH andler.java:176)
at org.jivesoftware.openfire.PresenceRouter.handle(PresenceRouter.java:134)
at org.jivesoftware.openfire.PresenceRouter.route(PresenceRouter.java:70)
at org.jivesoftware.openfire.spi.PacketRouterImpl.route(PacketRouterImpl.java:76)
at org.jivesoftware.openfire.net.StanzaHandler.processPresence(StanzaHandler.java: 337)
at org.jivesoftware.openfire.net.ClientStanzaHandler.processPresence(ClientStanzaH andler.java:85)
at org.jivesoftware.openfire.net.StanzaHandler.process(StanzaHandler.java:254)
at org.jivesoftware.openfire.net.StanzaHandler.process(StanzaHandler.java:176)
at org.jivesoftware.openfire.nio.ConnectionHandler.messageReceived(ConnectionHandl er.java:133)
at org.apache.mina.common.support.AbstractIoFilterChain$TailFilter.messageReceived (AbstractIoFilterChain.java:570)
at org.apache.mina.common.support.AbstractIoFilterChain.callNextMessageReceived(Ab stractIoFilterChain.java:299)
at org.apache.mina.common.support.AbstractIoFilterChain.access$1100(AbstractIoFilt erChain.java:53)
at org.apache.mina.common.support.AbstractIoFilterChain$EntryImpl$1.messageReceive d(AbstractIoFilterChain.java:648)
at org.apache.mina.common.IoFilterAdapter.messageReceived(IoFilterAdapter.java:80)
at org.apache.mina.common.support.AbstractIoFilterChain.callNextMessageReceived(Ab stractIoFilterChain.java:299)
at org.apache.mina.common.support.AbstractIoFilterChain.access$1100(AbstractIoFilt erChain.java:53)
at org.apache.mina.common.support.AbstractIoFilterChain$EntryImpl$1.messageReceive d(AbstractIoFilterChain.java:648)
at org.apache.mina.filter.codec.support.SimpleProtocolDecoderOutput.flush(SimplePr otocolDecoderOutput.java:58)
at org.apache.mina.filter.codec.ProtocolCodecFilter.messageReceived(ProtocolCodecF ilter.java:185)
at org.apache.mina.common.support.AbstractIoFilterChain.callNextMessageReceived(Ab stractIoFilterChain.java:299)
at org.apache.mina.common.support.AbstractIoFilterChain.access$1100(AbstractIoFilt erChain.java:53)
at org.apache.mina.common.support.AbstractIoFilterChain$EntryImpl$1.messageReceive d(AbstractIoFilterChain.java:648)
at org.apache.mina.filter.executor.ExecutorFilter.processEvent(ExecutorFilter.java :239)
at org.apache.mina.filter.executor.ExecutorFilter$ProcessEventsRunnable.run(Execut orFilter.java:283)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at org.apache.mina.util.NamePreservingRunnable.run(NamePreservingRunnable.java:51)
at java.lang.Thread.run(Unknown Source)

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Further, when the service was halted, we have taken a report (in graph) of server status. It was observed that there is a sudden shoot up of Server traffic.

Can you please tell me the Root Cause for this .

I did create a new thread, reviving very old threads and asking people for help which do not really visit the forum makes little sense.

I assume that the exception has nothing to do with the problem you have seen.

“Groupname BT15 PM not found” means that your LDAP server does not have a group named “BT15 PM” or that it can not be found because of the containing blank.