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MSN disconnecting user

I’ve got a user who is being repeatedly disconnected and then re-connected to MSN, this is upsetting all his contacts as they get alerts…

It’s been going on for a while and I’ve been ignoring it (as you do), I did change his MSN password incase somebody else was logging into his MSN elsewhere but that didn’t make any diference.

Today I put the debug logging to get a better idea of what was going on, and I found several instances of the following…

2009.02.04 15:33:29 session 3153 caught exception java.io.IOException: An existing connection was forcibly closed by the remote host
2009.02.04 15:33:29 MSN: Exception occurred for @.co.uk : java.io.IOException: An existing connection was forcibly closed by the remote host
2009.02.04 15:33:29 MSN: IO error: java.io.IOException: An existing connection was forcibly closed by the remote host
2009.02.04 15:33:29 session 3153 closed
2009.02.04 15:33:29 session 3153 closed
2009.02.04 15:33:29 session 3153 closed
2009.02.04 15:33:29 Session *@ disconnected from msn.unit4. Reconnecting… (attempt 1)
2009.02.04 15:33:29 Creating MSN session for @.co.uk
2009.02.04 15:33:29 Logging in to MSN session for @.co.uk

With my untrained eye, this looks like MSN is throwing him off for some reason.

Does anybody have any other suggestions ?

Thanks

Richard

Did you solve this?

The IM Gateway Plugin has moved and been renamed: Kraken XMPP IM Gateway.

Please direct questions to that site as the maintainer is not actively monitoring this forum.

Yeah, changed to Kraken and that problem was removed

Well, I´l take the new problems with that site

That was a fast response for a sunday? ^^