We are having problems with some users connecting to MSN. We have some users who can connect to MSN just fine, but others who can not.
I had the problem earlier, so I upgraded the Openfire server (Linux) from 3.3.0 to 3.3.3 and upgraded the gateway from 1.1.0 to 1.1.3a. That seemed to fix the problem.
But now the problem is back. I currently show one users connected to MSN. But at least two other users are not able to login. I deleted the MSN login and re-added, but that did not make a difference. Here is a Debug of one user trying to connect.
2007.11.01 07:59:27 Received iq packet: <iq id=“SHvwd-88” to=“msn.im.bankserv.com” type=“set” from="twells@im.bankserv.com/spark"><query xmlns=“jabber:iq:register”><username>todd.wells@bankserv.com</username><password>XXXXX</password><x xmlns=“jabber:iq:gateway:register”/></query></iq>
2007.11.01 07:59:27 msn: Sending packet: <presence type=“probe” to="twells@im.bankserv.com/spark" from=“msn.im.bankserv.com”/>
2007.11.01 07:59:27 Received presence packet: <presence type=“error” to=“msn.im.bankserv.com” from="twells@im.bankserv.com/spark"><error code=“403” type=“auth”><forbidden xmlns=“urn:ietf:params:xml:ns:xmpp-stanzas”/></error></presence>
2007.11.01 07:59:27 msn: Sending packet: <iq type=“result” id=“SHvwd-88” from=“msn.im.bankserv.com” to="twells@im.bankserv.com/spark"/>
2007.11.01 07:59:27 Received presence packet: <presence id=“SHvwd-7” to=“msn.im.bankserv.com” from="twells@im.bankserv.com/spark"><status>Available</status><priority>1</priority& gt;</presence>
2007.11.01 07:59:27 A new session has come online: twells@im.bankserv.com/spark
2007.11.01 07:59:27 Created msn session for twells@im.bankserv.com/spark as ‘todd.wells@bankserv.com’
2007.11.01 07:59:27 Creating MSN session for todd.wells@bankserv.com
2007.11.01 07:59:27 Logging in to MSN session for todd.wells@bankserv.com
2007.11.01 07:59:27 session 445 established
2007.11.01 07:59:27 MSN: Session established for todd.wells@bankserv.com
2007.11.01 07:59:27 session 445 sent message VER 1 MSNP11 CVR0^M
2007.11.01 07:59:27 MSN: Session messageSent for todd.wells@bankserv.com : VER 1 MSNP11 CVR0^M
2007.11.01 07:59:27 session 445 sent message CVR 2 0x0409 winnt 5.1 i386 MSNMSGR 8.1.0178 MSMSGS todd.wells@bankserv.com^M
2007.11.01 07:59:27 MSN: Session messageSent for todd.wells@bankserv.com : CVR 2 0x0409 winnt 5.1 i386 MSNMSGR 8.1.0178 MSMSGS todd.wells@bankserv.com^M
2007.11.01 07:59:27 session 445 sent message USR 3 TWN I todd.wells@bankserv.com^M
2007.11.01 07:59:27 MSN: Session messageSent for todd.wells@bankserv.com : USR 3 TWN I todd.wells@bankserv.com^M
2007.11.01 07:59:27 session 445 received message VER 1 MSNP11 CVR0^M
2007.11.01 07:59:27 MSN: Session messageReceived for todd.wells@bankserv.com : VER 1 MSNP11 CVR0^M
2007.11.01 07:59:27 session 445 received message CVR 2 8.1.0178 8.1.0178 8.1.0178 http://msgruser.dlservice.microsoft.com/download/1/A/4/1A4FEB1A-18E0-423A-B898-F 697402E4F7F/Install_Messenger.exe http://get.live.com^M
2007.11.01 07:59:27 MSN: Session messageReceived for todd.wells@bankserv.com : CVR 2 8.1.0178 8.1.0178 8.1.0178 http://msgruser.dlservice.microsoft.com/download/1/A/4/1A4FEB1A-18E0-423A-B898-F 697402E4F7F/Install_Messenger.exe http://get.live.com^M
2007.11.01 07:59:27 session 445 received message XFR 3 NS 207.46.111.77:1863 0 65.54.239.20:1863^M
2007.11.01 07:59:27 session 445 closed
2007.11.01 07:59:27 MSN: Session closed for todd.wells@bankserv.com
2007.11.01 07:59:27 MSN: Session messageReceived for todd.wells@bankserv.com : XFR 3 NS 207.46.111.77:1863 0 65.54.239.20:1863^M
2007.11.01 07:59:27 session 446 established
2007.11.01 07:59:27 MSN: Session established for todd.wells@bankserv.com
2007.11.01 07:59:27 session 446 sent message VER 1 MSNP11 CVR0^M
2007.11.01 07:59:27 MSN: Session messageSent for todd.wells@bankserv.com : VER 1 MSNP11 CVR0^M
2007.11.01 07:59:27 session 446 sent message CVR 2 0x0409 winnt 5.1 i386 MSNMSGR 8.1.0178 MSMSGS todd.wells@bankserv.com^M
2007.11.01 07:59:27 MSN: Session messageSent for todd.wells@bankserv.com : CVR 2 0x0409 winnt 5.1 i386 MSNMSGR 8.1.0178 MSMSGS todd.wells@bankserv.com^M
2007.11.01 07:59:27 session 446 sent message USR 3 TWN I todd.wells@bankserv.com^M
2007.11.01 07:59:27 MSN: Session messageSent for todd.wells@bankserv.com : USR 3 TWN I todd.wells@bankserv.com^M
2007.11.01 07:59:29 Received iq packet: <iq id=“SHvwd-89” to=“msn.im.bankserv.com” type=“get” from="twells@im.bankserv.com/spark"><query xmlns=“http://jabber.org/protocol/disco#info”/></iq>
2007.11.01 07:59:29 msn: Sending packet: <iq type=“result” id=“SHvwd-89” from=“msn.im.bankserv.com” to="twells@im.bankserv.com/spark"><query xmlns=“http://jabber.org/protocol/disco#info”><identity category=“gateway” type=“msn” name=“MSN Transport”/><feature var=“http://jabber.org/protocol/disco#info”/><feature var=“http://jabber.org/protocol/disco#items”/><feature var=“jabber:iq:gateway”/><feature var=“jabber:iq:register”/><feature var=“jabber:iq:version”/><feature var=“jabber:iq:registered”/></query></iq>
2007.11.01 07:59:30 Received presence packet: <presence id=“SHvwd-90” to=“msn.im.bankserv.com” from="twells@im.bankserv.com/spark"/>
2007.11.01 07:59:30 An existing resource has changed status: twells@im.bankserv.com/spark
2007.11.01 07:59:43 session 446 timeout
2007.11.01 07:59:43 session 446 sent message PNG^M
2007.11.01 07:59:43 MSN: Session messageSent for sven@svenmead.com : PNG^M
2007.11.01 07:59:44 session 446 received message QNG 46^M
2007.11.01 07:59:44 MSN: Session messageReceived for sven@svenmead.com : QNG 46^M
2007.11.01 07:59:52 Received iq packet: <iq id=“SHvwd-91” to=“aim.im.bankserv.com” type=“get” from="twells@im.bankserv.com/spark"><query xmlns=“http://jabber.org/protocol/disco#info”/></iq>
2007.11.01 07:59:52 aim: Sending packet: <iq type=“result” id=“SHvwd-91” from=“aim.im.bankserv.com” to="twells@im.bankserv.com/spark"><query xmlns=“http://jabber.org/protocol/disco#info”><identity category=“gateway” type=“aim” name=“AIM Transport”/><feature var=“http://jabber.org/protocol/disco#info”/><feature var=“http://jabber.org/protocol/disco#items”/><feature var=“jabber:iq:gateway”/><feature var=“jabber:iq:register”/><feature var=“jabber:iq:version”/></query></iq>
2007.11.01 07:59:55 Received iq packet: <iq id=“SHvwd-92” to=“msn.im.bankserv.com” type=“get” from="twells@im.bankserv.com/spark"><query xmlns=“http://jabber.org/protocol/disco#info”/></iq>
2007.11.01 07:59:55 msn: Sending packet: <iq type=“result” id=“SHvwd-92” from=“msn.im.bankserv.com” to="twells@im.bankserv.com/spark"><query xmlns=“http://jabber.org/protocol/disco#info”><identity category=“gateway” type=“msn” name=“MSN Transport”/><feature var=“http://jabber.org/protocol/disco#info”/><feature var=“http://jabber.org/protocol/disco#items”/><feature var=“jabber:iq:gateway”/><feature var=“jabber:iq:register”/><feature var=“jabber:iq:version”/><feature var=“jabber:iq:registered”/></query></iq>