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My Openfire crush 3x daily


#1

Hi Guys,

I need some help on how to fix this issue on my openfire server. It crashes everyday and I need to restart the service to bring back the openfire

Here is my error message on the server

Exception:

java.lang.NullPointerException at java.lang.String.compareTo(Unknown Source) at org.jivesoftware.openfire.update.UpdateManager.getNotInstalledPlugins(UpdateMan ager.java:340) at org.jivesoftware.openfire.admin.available_002dplugins_jsp._jspService(available _002dplugins_jsp.java:85) at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97) at javax.servlet.http.HttpServlet.service(HttpServlet.java:820) at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:547) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1359) at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:11 8) at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:52) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1330) at org.jivesoftware.util.LocaleFilter.doFilter(LocaleFilter.java:74) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1330) at org.jivesoftware.util.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingF ilter.java:50) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1330) at org.jivesoftware.admin.PluginFilter.doFilter(PluginFilter.java:78) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1330) at org.jivesoftware.admin.AuthCheckFilter.doFilter(AuthCheckFilter.java:164) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1330) at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:478) at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:119) at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:520) at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:22 7) at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:94 1) at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:409) at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:186 ) at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:875 ) at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:117) at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandler Collection.java:250) at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.jav a:149) at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:110) at org.eclipse.jetty.server.Server.handle(Server.java:349) at org.eclipse.jetty.server.HttpConnection.handleRequest(HttpConnection.java:441) at org.eclipse.jetty.server.HttpConnection$RequestHandler.headerComplete(HttpConne ction.java:919) at org.eclipse.jetty.http.HttpParser.parseNext(HttpParser.java:582) at org.eclipse.jetty.http.HttpParser.parseAvailable(HttpParser.java:218) at org.eclipse.jetty.server.AsyncHttpConnection.handle(AsyncHttpConnection.java:51 ) at org.eclipse.jetty.io.nio.SelectChannelEndPoint.handle(SelectChannelEndPoint.jav a:586) at org.eclipse.jetty.io.nio.SelectChannelEndPoint$1.run(SelectChannelEndPoint.java :44) at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:598 ) at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:533) at java.lang.Thread.run(Unknown Source)


#2

How often does that message appear? It should not cause the server to crash. Are you using Openfire 4.1.5? How much memory have you allocated to Openfire?


#3

It crashes every 4 hours and I was not able to fix it. What I did is create a new server with a 64bit Centos OS with 12GB RAM. The version is now 4.1.5 (64bit) so far it is working fast and no down time.


#4

What does your Openfire Admin Console now report for memory usage?


#5

Right now it only uses around 3GB of may RAM.