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My Openfire crush 3x daily

Hi Guys,

I need some help on how to fix this issue on my openfire server. It crashes everyday and I need to restart the service to bring back the openfire

Here is my error message on the server

Exception:

java.lang.NullPointerException at java.lang.String.compareTo(Unknown Source) at org.jivesoftware.openfire.update.UpdateManager.getNotInstalledPlugins(UpdateMan ager.java:340) at org.jivesoftware.openfire.admin.available_002dplugins_jsp._jspService(available _002dplugins_jsp.java:85) at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97) at javax.servlet.http.HttpServlet.service(HttpServlet.java:820) at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:547) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1359) at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:11 8) at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:52) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1330) at org.jivesoftware.util.LocaleFilter.doFilter(LocaleFilter.java:74) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1330) at org.jivesoftware.util.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingF ilter.java:50) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1330) at org.jivesoftware.admin.PluginFilter.doFilter(PluginFilter.java:78) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1330) at org.jivesoftware.admin.AuthCheckFilter.doFilter(AuthCheckFilter.java:164) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1330) at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:478) at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:119) at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:520) at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:22 7) at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:94 1) at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:409) at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:186 ) at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:875 ) at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:117) at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandler Collection.java:250) at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.jav a:149) at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:110) at org.eclipse.jetty.server.Server.handle(Server.java:349) at org.eclipse.jetty.server.HttpConnection.handleRequest(HttpConnection.java:441) at org.eclipse.jetty.server.HttpConnection$RequestHandler.headerComplete(HttpConne ction.java:919) at org.eclipse.jetty.http.HttpParser.parseNext(HttpParser.java:582) at org.eclipse.jetty.http.HttpParser.parseAvailable(HttpParser.java:218) at org.eclipse.jetty.server.AsyncHttpConnection.handle(AsyncHttpConnection.java:51 ) at org.eclipse.jetty.io.nio.SelectChannelEndPoint.handle(SelectChannelEndPoint.jav a:586) at org.eclipse.jetty.io.nio.SelectChannelEndPoint$1.run(SelectChannelEndPoint.java :44) at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:598 ) at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:533) at java.lang.Thread.run(Unknown Source)

How often does that message appear? It should not cause the server to crash. Are you using Openfire 4.1.5? How much memory have you allocated to Openfire?

It crashes every 4 hours and I was not able to fix it. What I did is create a new server with a 64bit Centos OS with 12GB RAM. The version is now 4.1.5 (64bit) so far it is working fast and no down time.

What does your Openfire Admin Console now report for memory usage?

Right now it only uses around 3GB of may RAM.