No pop-ups for incoming calls with 3.4.2

I upgraded to 3.4.2 (actually I had to completely re-install everything) and when using asterisk-IM 1.4.0 I no longer get the incoming call pop-ups. It’s connecting to asterisk just fine and even changes the status of a called user to “On Phone” - just no pop-up

from info.log:

2007.12.12 06:48:01 Initializing phone plugin

2007.12.12 06:48:01 Initializing Asterisk Manager connection

2007.12.12 06:48:01 Connecting to ****:5038

2007.12.12 06:48:02 Connected via Asterisk Call Manager/1.0

2007.12.12 06:48:02 Successfully logged in

2007.12.12 06:48:02 Determined Asterisk version: Asterisk 1.2

2007.12.12 06:48:02 Adding new queue AsteriskQueue’,systemHashcode=22527606]

2007.12.12 06:48:02 Initializing done

2007.12.12 06:48:23 Adding channel Zap/1-1(1197467392.11)

2007.12.12 06:48:23 OnPhoneTask: Could not find device/jid mapping for device Zap/1 returning

2007.12.12 06:48:29 Adding channel SIP/201-09e79a80(1197467398.12)

2007.12.12 06:48:29 OnPhoneTask called for user PhoneUser{id=3, username=‘chris’}

2007.12.12 06:48:29 Zap/1-1 dialed SIP/201-09e79a80

2007.12.12 06:48:33 Linking channels Zap/1-1 and SIP/201-09e79a80

2007.12.12 06:48:39 Unlinking channels Zap/1-1 and SIP/201-09e79a80

2007.12.12 06:48:39 Removing channel SIP/201-09e79a80 due to hangup (NORMAL)

2007.12.12 06:48:39 Removing channel Zap/1-1 due to hangup (NORMAL)

from debug

2007.12.12 06:48:01 PluginManager: Loading plugin asterisk-im

2007.12.12 06:48:02 InternalComponentManager: Registering component for domain: phone

2007.12.12 06:48:02 InternalComponentManager: Component registered for domain: phone

2007.12.12 06:48:08 Stat: muc_traffic. Last sample: 1197467220. New sample: 1197467280

2007.12.12 06:48:08 Stat: server_sessions. Last sample: 1197467220. New sample: 1197467280

2007.12.12 06:48:08 Stat: muc_rooms. Last sample: 1197467220. New sample: 1197467280

2007.12.12 06:48:08 Stat: conversations. Last sample: 1197467220. New sample: 1197467280

2007.12.12 06:48:08 Stat: server_bytes. Last sample: 1197467220. New sample: 1197467280

2007.12.12 06:48:08 Stat: muc_users. Last sample: 1197467220. New sample: 1197467280

2007.12.12 06:48:08 Stat: packet_count. Last sample: 1197467220. New sample: 1197467280

2007.12.12 06:48:08 Stat: sessions. Last sample: 1197467220. New sample: 1197467280

2007.12.12 06:48:08 Stat: proxyTransferRate. Last sample: 1197467220. New sample: 1197467280

2007.12.12 06:48:08 Stat: muc_occupants. Last sample: 1197467220. New sample: 1197467280

2007.12.12 06:48:23 Could not find device/jid mapping for device ‘Zap/1’: returning null

2007.12.12 06:48:29 Found device mapping for device ‘SIP/201’: returning PhoneUser{id=3, username=‘chris’}

2007.12.12 06:48:29 Set special presence for chris:

<presence>

<show>away</show>

<status>On the phone</status>

<phone-status xmlns=“http://jivesoftware.com/xmlns/phone” status=“ON_PHONE”/>

</presence>

2007.12.12 06:48:29 Not interception our own presence updates

2007.12.12 06:48:39 Destoying CallSession CallSession{channelId=‘1197467398.12’, channelName=‘null’, linkedChannel=‘null’, callerID=‘myphonenumber’, forwardedExtension=‘null’, forwardedJID=null, dialedJID=null, username=‘chris’, isMonitored=false}

2007.12.12 06:48:39 CallSession destroyed for user ‘chris’

2007.12.12 06:48:39 Restoring presence for user ‘chris’

2007.12.12 06:48:39 Restoring special presence for chris

2007.12.12 06:48:39 Not interception our own presence updates

2007.12.12 06:48:39 Cannot destroy non-existent CallSession with id: 1197467392.11

turns out I needed to quit spark (not just log out) and now it works