One day it wouldn''t work?

Openfire Openfire Support
1

I was using Wildfire, with no problem and one day we came into the office and it was not working.

When trying to sign on a error message would come up saying: Either we had an incorrect username or password or this user was not listed as a user in the server???

When going into the server, it like totally erased my username and password, meaning i couldn’'t log in to the server with my username and password that I used before. Not sure what happened. I even reviewed the xml file and that looked fine.

Any help would be appreciated.

Thanks

2

Hi Brent,

Did this just happen to your account or did mulitple accounts go missing? Were there any errors in log files? What version of Wildfire are you using? What database are you using?

Thanks,

Ryan