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One user unable to auth in Spark but fine in Clearspace

I have a single user… (of course it has to be be my boss right?) who cannot authenticate in Spark against our CS integrateted server. This started today for no apparent reason. No on else is having this issue, just him. It’s definitely his login and not his client as Ihave tried loggin in as him from several other machines from which I can login to other accounts. I have rebooted everything involved. Any ideas would be greatly appreciated

TIA,

Jack

CS 2.5.5 running in Windows 2003

Openfire 3.6.3 running on the same machine

This was in the error_1.log

2009.10.26 18:10:15 Outgoing REST call [GET] to userService/users/my.bossman: null
2009.10.26 18:10:15 Set parameter http.authentication.preemptive = true
2009.10.26 18:10:15 Preemptively sending default basic credentials
2009.10.26 18:10:15 Authenticating with BASIC @my.domain.com:80
2009.10.26 18:10:15 Credential charset not configured, using HTTP element charset
2009.10.26 18:10:15 Open connection to my.domain.com:80
2009.10.26 18:10:15 >> "GET /clearspace-community/rpc/rest/userService/users/my.bossman HTTP/1.1[\r][\n]"
2009.10.26 18:10:15 Adding Host request header
2009.10.26 18:10:15 >> "Accept: text/xml[\r][\n]"
2009.10.26 18:10:15 >> "Authorization: Basic b3BlbmZpcmVfU0hSSktaQ05VNTM6SSBsb3ZlIHRyb3VibGUh[\r][\n]"
2009.10.26 18:10:15 >> "User-Agent: Jakarta Commons-HttpClient/3.1[\r][\n]"
2009.10.26 18:10:15 >> "Host: my.domain.com[\r][\n]"
2009.10.26 18:10:15 >> "[\r][\n]"
2009.10.26 18:10:16 << "HTTP/1.1 200 OK[\r][\n]"
2009.10.26 18:10:16 << "HTTP/1.1 200 OK[\r][\n]"
2009.10.26 18:10:16 << "Server: Apache-Coyote/1.1[\r][\n]"
2009.10.26 18:10:16 << "Set-Cookie: jive.user.loggedIn=true; Path=/clearspace-community[\r][\n]"
2009.10.26 18:10:16 << "Set-Cookie: jive.server.info=“serverName=my.domain.com:serverPort=80:contextPath=/clearspac e-community:localName=127.0.0.1:localPort=80:localAddr=127.0.0.1”; Version=1; Path=/clearspace-community[\r][\n]"
2009.10.26 18:10:16 << "Set-Cookie: JSESSIONID=2EE1247E3082FBBA55AE54855D590E7A; Path=/clearspace-community[\r][\n]"
2009.10.26 18:10:16 << "Content-Type: text/xml;charset=UTF-8[\r][\n]"
2009.10.26 18:10:16 << "Content-Length: 474[\r][\n]"
2009.10.26 18:10:16 << "Date: Mon, 26 Oct 2009 22:10:16 GMT[\r][\n]"
2009.10.26 18:10:16 << "[\r][\n]"
2009.10.26 18:10:16 Cookie accepted: “$Version=0; jive.user.loggedIn=true; $Path=/clearspace-community"
2009.10.26 18:10:16 Cookie accepted: “$Version=“1”; jive.server.info=“serverName=my.domain.com:serverPort=80:contextPath=/clearspac e-community:localName=127.0.0.1:localPort=80:localAddr=127.0.0.1”; $Path=”/clearspace-community”"
2009.10.26 18:10:16 Cookie accepted: "$Version=0; JSESSIONID=2EE1247E3082FBBA55AE54855D590E7A; $Path=/clearspace-community"
2009.10.26 18:10:16 Buffering response body
2009.10.26 18:10:16 << "<ns1:getUserByUsernameResponse xmlns:ns1=“http://jivesoftware.com/clearspace/webservices”>2009-01-27 T12:36:57.925-05:00my.bossman@my.domain.comfalsetrue20782009-10-26T16:24:17.528-04:00Joe Wyrembelskitruemy.bossman</ns1:getUserByUsernameResponse>"
2009.10.26 18:10:16 Resorting to protocol version default close connection policy
2009.10.26 18:10:16 Should NOT close connection, using HTTP/1.1
2009.10.26 18:10:16 Releasing connection back to connection manager.
2009.10.26 18:10:16 Outgoing REST call results: <ns1:getUserByUsernameResponse xmlns:ns1=“http://jivesoftware.com/clearspace/webservices”>2009-01-27 T12:36:57.925-05:00my.bossman@my.domain.comfalsetrue20782009-10-26T16:24:17.528-04:00Joe Wyrembelskitruemy.bossman</ns1:getUserByUsernameResponse>
2009.10.26 18:10:16 Outgoing REST call [GET] to permissionService/authenticate/my.bossman/hispasswd: null
2009.10.26 18:10:16 Set parameter http.authentication.preemptive = true
2009.10.26 18:10:24 session 4 timeout
2009.10.26 18:10:24 session 4 sent message PNG