Online MSN contacts dont show

Online MSN clients do not show up. When I am in Spark and using the MSN gateway the online msn contacts dont show up. Any help is appreciated.

We had this issue here at work with a single user - his internal msn contacts would show, but anyne outside the office would appear offline, dispite them being able to contact him.

So we deleted his Spark profile out of Documents and settings and everything’'s hunky dory after.

Hope this helps,