Online users shown as Offline in Spark

Spark Spark Support
1

  1. Got my openfire 3.7.0 running in Ubuntu 10.10 - Clients with Spark 2.6.2 and Pidgin 2.7.3 Problem: users log in, but all other users are shown as offline. But I can see them on the server as online. When I make new users with local account (no JID), organize them in a Group then it’s ok.

  2. On Spark I only can use Drag&Drop for file transfer on Windows. On Linux it doesn’t work.

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2

need errorlogs

Menu -> Help -> Show logs

but dont post them in here,

you can use pastebin.com for that, and only put the link here

3

thanks for your immediate answer

thats the error log from my Spark 2.6.2 client on a windows-XP machine in LAN:

http://pastebin.com/EyFhSiUv

4

and here the error-log from Spark 2.6.2 on Ubuntu - same machine where openfire is running:

http://pastebin.com/XyUTT6YW

when I added local accounts accounts on openfire (e.g. user1@linux-2) and put them in a group called Friends, then it works fine on LAN.

2 years ago,I had openfire (maybe 6.4…?) running on DSuse-Linux with Spark clients (maybe 2.5.x) with Red-5 plugin. It was perfect with audio/video.

Now there is no Red-5 working, nor the new Redfire-plugin.

What happened ? What changed ?

5

looks like the red5plugin is causing this, try disabling it and see how spark behaves

as for the plugin, i dont know what changed

but it looks like the plugin needs to be updated

6

now I tried without red-5 plugin. The same behavior.

But I found out that this strange thing did not happen, when I typed in the ‘server’ field th local IP or host-name (192.168.1.123 or linux-home). It happens when I type the JID of the server as: ‘dynxxx.dnyndns-server.com’ (I got a Dyndns.org DNS-name. And it happens too, when I type the Internet-IP like 88.152.111.111)

Then all users are online in the openfire admin-console. But they are shown as offline in Spark machines on the LAN.

At the same time I got a message in openfire warn.log:

2011.07.02 15:14:14 Error trying to connect to remote server: dyndns-server.com(DNS lookup: dyndns-server.com:5269)

java.net.SocketTimeoutException: connect timed out

at java.net.PlainSocketImpl.socketConnect(Native Method)

at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:351)

at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:2

.

.

.

7

Shame on me…

Think it is solved. I tried to delete Red5 plugin as Wolf_P. said. But I only deleted in the plugins directory without deactivating it in Spark. After doing so Spark works fine.

But noe I unstalled the new redfire-plugin. With the redfire.war in openfire. But they are not shown in Spark. And this time I did activate :slight_smile:

So, I try to solve; maybe I fail. Then I will ask for help.

But have a lot of thanks for the Tip, Wolf_P.