powered by Jive Software

Only able to connect to Openfire Server window; not Openfire service

Hello,

Spark is only able to connect the Openfire Server when the Openfire window is open. The service is running but the Spark software is not able to connect unless the window is open. I have tried uninstalling Openfire and the service and reinstalling them, but I am still only able to connect when the Openfire console window is running.

Any ideas?

Thanks.

By console window, I’m assuming you are referring to the web administration page.

This sounds like a networking issue. Could you provide more details about your network configuration?

Hi, please close this issue. The Spark service was crashing. I restarted it and it is now working. Thanks.

Matthew Megerdichian

IT Help Desk Associate

cid:image001.jpg@01CE3506.D6B3B320

530 Fifth Avenue, 14th Floor

New York, NY 10036

(212) 536-7757

(646) 839-2865 fax

mmegerdichian@fifthavenuefinancial.commailto:mmegerdichian@fifthavenuefinancial.com