We have had this issue for a while and thought that upgrading to 4.5.1 would fix things, but it has not. We have the situation where a user (member of a group, or owner of the group, it does not matter) logs in. The client sends the presence packet for each room they are member/owner of, and the user appears present in some groups but not in some. If we reboot the xmpp server the user appears present into ALL their groups just fine.
This seems related to: OF-1433 or OF-677
We have an IOS and an Android client connecting to an XMPP server. When “it breaks” a given user (for example emily123) logs in from iOS and gets into 5 of the 6 groups she has, but one of them is never acknowledged by the server so she is never logged into that one. We log in as emily123 from the android app and she can connect into all the rooms. Then we reboot the XMPP server and she can log into all her rooms from both Android and IOS.
So we thing that somewhere in the presence handler something goes wrong with the user+resource+chatrooms.
It is hard to reboot the xmpp server every day to minimize the problem, need to understand where to investigate and possibly how to fix this issue. Thank you.