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Openfire C:\Program Files\Openfire\conf\openfire.xml Content is not allowed in prolog

Please can someone help with this error when trying to enter admin pages: C:\Program Files\Openfire\conf\openfire.xml Content is not allowed in prolog

also this on first download :slight_smile:

HTTP ERROR 500 java.lang.NullPointerException

URI: /setup/setup-host-settings.jsp
STATUS: 500
MESSAGE: java.lang.NullPointerException
SERVLET: org.jivesoftware.openfire.admin.setup.setup_002dhost_002dsettings_jsp
CAUSED BY: java.lang.NullPointerException

Thank you

False alarm, uninstalled, removed openfire folder from program files and re-installed . TICK

Good to hear that you’ve already resolved the problem. For future reference: this error means that an XML file (like openfire.xml) does not start with <?xml as the very first thing in that file. You cannot even have newlines or whitespace in that file, before <?xml .