powered by Jive Software

Openfire chatting unexpected behavior

Hello sir,

We have used openfire chatting with android and iOs applications and all thing are working perfectly before
but we are facing some un expected behavior in chatting right now, like messages are taking more time to sent and received.

I am sharing you all openfire server debug and error logs and some screenshots, would you please help me to find out what exactly issue happening with server and what could be the solution to resolve this issue.

ErrorLog.pdf (409.7 KB)
DebugLog.pdf (155.3 KB)

org.jivesoftware.openfire.nio.ConnectionHandler - Closing connection due to error while processing message: <<iqpresence idid='PZzuN-791=''PZzuN-792 '>type<='cget xmlns='http://jabber.org/protocol/caps'' >hash<query xmlns='jabber:iq:roster'>='</query></iq>sha-1' node='<iqhttp://www.igniterealtime.org/projects/smack 'to ='verlivechat.mingletainment.com' id='56-228034331'=' zUcpnM4/q+DDwIoGAIS6ZXa38LA=type'='/>result</'></iq>presence><iq id='PZzuN-832' type='get'><query xmlns='jabber:iq:roster'></query></iq><r xmlns='urn:xmpp:sm:3'/>

Please check above log files and help with this issue as soon as possible. Actually our application is live and we are not able to find issue.