Hope I’m posting this in the right place. We have an OpenFire 3.9.3 Windows server running. We’ve setup the XMPP server and have two conferences. When trying to post custom emoticons into the conferences, they will display as just a red “X” to the rest of the conference participants. They work fine over a single instant message. And once you send the emoticon to someone via an instant message, they can then see the custom emoticon over the conference. It seems like they are unable to download it over the conference. Any reason why this would be?
Most of the conference participants, if not all, are using Pidgin.
I’m having the same exact issue running 3.9.3 on CentOS. The conference’s custom smileys were working prior to the upgrade to the latest version, but for now it seems that the smiley won’t get transferred via chatroom, only directly.