We are using OpenFire 4.1.5 in our mobile game. Recently, we have been facing issue that some users names’ (in game) go either blank or changed to random numbers like 123 or 420. The nicks of those users , in our game, remain the same. But when we view those users through OpenFire Admin Console, their names have been updated abruptly.
Any help or clue in resolving this issue is appreciated.