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Openfire Meetings video conference problem? Works only for 2 users!

Hi

What i have to do ( configure or install ) to have multi video conference ?

I have install Openfire Meetings and it’s working but only one to one, when third person is login in, all cameras are turning black.
The client error "“unable to acces camera”
Openfire 4.3.2 and ofmeet 0.9.5

make sure UDP port 10000 and TCP 4433 are open

Hi
Thanks for replay, but we are testing ofmeet in the same network segment, all porta are opened.
I have some errors and warnings in log but i don’t know where to search the cause.

2019.04.11 14:25:38 org.jivesoftware.smack.AbstractXMPPConnection - Exception in async packet listener
java.lang.NullPointerException: null
2019.04.11 14:25:43 org.jitsi.impl.protocol.xmpp.XmppProtocolProvider - Failed to connect/login: SASLError using PLAIN: not-authorized
org.jivesoftware.smack.sasl.SASLErrorException: SASLError using PLAIN: not-authorized
at org.jivesoftware.smack.SASLAuthentication.authenticationFailed(SASLAuthentication.java:291) ~[smack-core-4.2.2-b1c107f.jar!/:?]
at org.jivesoftware.smack.tcp.XMPPTCPConnection$PacketReader.parsePackets(XMPPTCPConnection.java:1096) ~[smack-tcp-4.2.2-b1c107f.jar!/:?]
at org.jivesoftware.smack.tcp.XMPPTCPConnection$PacketReader.access$300(XMPPTCPConnection.java:994) ~[smack-tcp-4.2.2-b1c107f.jar!/:?]
at org.jivesoftware.smack.tcp.XMPPTCPConnection$PacketReader$1.run(XMPPTCPConnection.java:1010) ~[smack-tcp-4.2.2-b1c107f.jar!/:?]
at java.lang.Thread.run(Thread.java:748) [?:1.8.0_202]
2019.04.11 14:25:43 org.jivesoftware.smack.AbstractXMPPConnection - Exception in async packet listener
java.lang.NullPointerException: null
2019.04.11 14:25:43 org.jivesoftware.smack.AbstractXMPPConnection - Exception in async packet listener
java.lang.NullPointerException: null
2019.04.11 14:25:43 org.jivesoftware.smack.AbstractXMPPConnection - Exception in async packet listener
java.lang.NullPointerException: null
2019.04.11 14:25:43 org.jivesoftware.smack.AbstractXMPPConnection - Exception in async packet listener
java.lang.NullPointerException: null

2019.04.11 14:36:06 org.ice4j.socket.MergingDatagramSocket - Cannot find socket to remove.


2019.04.11 14:22:07 org.jivesoftware.smack.roster.Roster - Roster not loaded while processing Presence Stanza [to=------/6bpf87ccf1,id=YmbYh-507,type=error,]
2019.04.11 14:22:12 org.jivesoftware.smack.roster.Roster - Roster not loaded while processing Presence Stanza [to=—/2ry36evpiu,id=YmbYh-511,type=error,]
2019.04.11 14:22:13 org.ice4j.ice.Agent - Agent contains no IceMediaStream with name stream!
2019.04.11 14:22:17 org.jivesoftware.smack.roster.Roster - Roster not loaded while processing Presence Stanza [to=----------/60udxvwmyl,id=YmbYh-515,type=error,]

2019.04.11 14:25:38 org.jivesoftware.smack.roster.Roster - Roster not loaded while processing Presence Stanza [to=-----/4ft33x78cd,id=YmbYh-675,type=error,]
2019.04.11 14:25:43 org.jivesoftware.smack.roster.Roster - Roster not loaded while processing Presence Stanza [to=-/9isopzouux,id=YmbYh-679,type=error,]
2019.04.11 14:25:49 org.jitsi.jicofo.BridgeSelector - No pub-sub node mapped for jitsi-videobridge.nfz-lublin.pl
2019.04.11 14:25:54 org.jitsi.videobridge.EndpointMessageTransport - SCTP connection with 845c4ea74671e38c not ready yet.
2019.04.11 14:25:54 org.jitsi.videobridge.EndpointMessageTransport - No available transport channel, can’t send a message
2019.04.11 14:28:44 org.jitsi.videobridge.EndpointMessageTransport - SCTP connection with 98adea2ee2288f88 not ready yet.
2019.04.11 14:28:44 org.jitsi.videobridge.EndpointMessageTransport - No available transport channel, can’t send a message
2019.04.11 14:29:44 org.ice4j.ice.Agent - Agent contains no IceMediaStream with name stream!
2019.04.11 14:31:05 org.jitsi.videobridge.EndpointMessageTransport - SCTP connection with e0e04e5504d858b2 not ready yet.
2019.04.11 14:31:05 org.jitsi.videobridge.EndpointMessageTransport - No available transport channel, can’t send a message
2019.04.11 14:36:46 org.ice4j.ice.Agent - Agent contains no IceMediaStream with name stream!


2019.04.11 14:39:06 org.jitsi.videobridge.health.Health - Performed a successful health check in 33ms. Sticky failure: false
2019.04.11 14:39:07 org.jitsi.jicofo.FocusManager - Focus idle timeout for interestingbonobosdrinkanxiously@conference.-------
2019.04.11 14:39:12 org.jitsi.jicofo.FocusManager - Focus idle timeout for interestingbonobosdrinkanxiously@conference.--------
2019.04.11 14:39:16 org.jitsi.videobridge.Videobridge - CAT=stat create_conf,conf_id=7b92ed09b98e4056 conf_name=null,logging=false,conf_count=1,ch_count=0,v_streams=0
2019.04.11 14:39:16 org.jitsi.videobridge.health.Health - Performed a successful health check in 30ms. Sticky failure: false
2019.04.11 14:39:17 org.jitsi.jicofo.FocusManager - Focus idle timeout for interestingbonobosdrinkanxiously@conference.--------

Do you have the virtual user focus configured with the correct password and showing connected in Openfire?

Hi
Thanks for help, that was it. I’m using LDAP auth, so when i created user “focus” in my ms domain “ofmeet” works ;), one problem gone.
but i have a question is there a way to increase quality of the stream ?

1 Like

To improve video quality, ether enable RTX or disable simulcast

image

You need to be running latest code to control RTX

Hello Ardys! i have the same problem with you.
my openfire meet only work with 2 user, when 3rd join the room, camera is lost.
Please tell me how to configure focus user in openfire.
thank you so much!

See Openfire meeting not work with more than 2 users

There are many reasons. Start by making sure your focus user is logged in. If not, look for the error message that explains why not. If your openfire is on a network that is behind a NAT, you will need nextwork expertise to configure it properly to work for external users otherwise you will only have peer-to-peer connections with only 2 users.