Pade not working after update

Hi, I have openfire with Pade 1.0 working on a Centos 8 server authenticating with Active Directory, then I noticed that there was a server update, so, I run it and got to 4.6.1, then upgrade the plugin for pade to 1.3, and everything stop working… Now, I do not see the focus user online, when I go to the admin web interface, I see a tab that says “plugin.title” and if I go to the meetings site xxxopenfire:7443, then it tries to start then “Unfortunately something went wrong”, and cycles there. Any help with this is more than welcome. This is our company’s communication software, and now we are forced to use zoom meanwhile I fix it, but run out of ideas. Also, any other information needed to clarify the issue, can be provided, just let me know what is needed.

Thank you,
Emanuel

My two pence advice to you:
Don’t upgrade your production Openfire server to a new version until you have tested your setup in a laboratory environment to make sure nothing is broken with the new release.

Try latest build for pade 1.3.1 at https://github.com/igniterealtime/openfire-pade-plugin/releases/download/v1.3.1/pade.jar

It has a fix for Openfire 4.6.1

Thanks for the advice, I try using version 1.3.1 but still doesn’t work, I got same behavior!

Sorry for issues you have with pade 1.3.1 and openfire. Using Jitsi meet with Openfire and LDAP is not straightforward and does not work out of the box without configuration, testing and fixing.

Start with your openfire log files and try to locate any error messages that can give a clue to what the real problem is

make sure you focus user isn’t locked out in AD and your passwords are sync’d between pade and AD. Also, always make a backup prior to upgrade. if you’re using virtual servers, just take a quick snapshot :smiley:

Ok, I got it kind of working, I had an old snapshot and got it back to the point where I can connect, but with 2 users, I see and hear only myself, and for someone else, I just see a black screen with a circle with the user’s initials… I checked the logs, but still cannot find anything, can you give me a hand?

at org.eclipse.jetty.server.Dispatcher.include(Dispatcher.java:122) ~[jetty-server-9.4.28.v20200408.jar:9.4.28.v20200408]
at com.opensymphony.sitemesh.compatability.OldDecorator2NewDecorator.render(OldDecorator2NewDecorator.java:46) ~[sitemesh-2.4.2.jar:?]
at com.opensymphony.sitemesh.webapp.decorator.BaseWebAppDecorator.render(BaseWebAppDecorator.java:33) ~[sitemesh-2.4.2.jar:?]
at com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:84) ~[sitemesh-2.4.2.jar:?]
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1618) ~[jetty-servlet-9.4.28.v20200408.jar:9.4.28.v20200408]
at org.jivesoftware.util.LocaleFilter.doFilter(LocaleFilter.java:73) ~[xmppserver-4.5.2.jar:4.5.2]
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1618) ~[jetty-servlet-9.4.28.v20200408.jar:9.4.28.v20200408]
at org.jivesoftware.util.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingFilter.java:49) ~[xmppserver-4.5.2.jar:4.5.2]
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1618) ~[jetty-servlet-9.4.28.v20200408.jar:9.4.28.v20200408]
at org.jivesoftware.admin.PluginFilter.doFilter(PluginFilter.java:226) ~[xmppserver-4.5.2.jar:4.5.2]
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1618) ~[jetty-servlet-9.4.28.v20200408.jar:9.4.28.v20200408]
at org.jivesoftware.admin.AuthCheckFilter.doFilter(AuthCheckFilter.java:234) ~[xmppserver-4.5.2.jar:4.5.2]
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1610) ~[jetty-servlet-9.4.28.v20200408.jar:9.4.28.v20200408]
at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:549) ~[jetty-servlet-9.4.28.v20200408.jar:9.4.28.v20200408]
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143) ~[jetty-server-9.4.28.v20200408.jar:9.4.28.v20200408]
at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:602) ~[jetty-security-9.4.28.v20200408.jar:9.4.28.v20200408]
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127) ~[jetty-server-9.4.28.v20200408.jar:9.4.28.v20200408]
at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:235) ~[jetty-server-9.4.28.v20200408.jar:9.4.28.v20200408]
at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1610) ~[jetty-server-9.4.28.v20200408.jar:9.4.28.v20200408]
at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:233) ~[jetty-server-9.4.28.v20200408.jar:9.4.28.v20200408]
at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1363) ~[jetty-server-9.4.28.v20200408.jar:9.4.28.v20200408]
at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:188) ~[jetty-server-9.4.28.v20200408.jar:9.4.28.v20200408]
at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:489) ~[jetty-servlet-9.4.28.v20200408.jar:9.4.28.v20200408]
at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1580) ~[jetty-server-9.4.28.v20200408.jar:9.4.28.v20200408]
at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:186) ~[jetty-server-9.4.28.v20200408.jar:9.4.28.v20200408]
at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1278) ~[jetty-server-9.4.28.v20200408.jar:9.4.28.v20200408]
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141) ~[jetty-server-9.4.28.v20200408.jar:9.4.28.v20200408]
at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:221) ~[jetty-server-9.4.28.v20200408.jar:9.4.28.v20200408]
at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.java:146) ~[jetty-server-9.4.28.v20200408.jar:9.4.28.v20200408]
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127) ~[jetty-server-9.4.28.v20200408.jar:9.4.28.v20200408]
at org.eclipse.jetty.server.Server.handle(Server.java:500) ~[jetty-server-9.4.28.v20200408.jar:9.4.28.v20200408]
at org.eclipse.jetty.server.HttpChannel.lambda$handle$1(HttpChannel.java:383) ~[jetty-server-9.4.28.v20200408.jar:9.4.28.v20200408]
at org.eclipse.jetty.server.HttpChannel.dispatch(HttpChannel.java:547) [jetty-server-9.4.28.v20200408.jar:9.4.28.v20200408]
at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:375) [jetty-server-9.4.28.v20200408.jar:9.4.28.v20200408]
at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:273) [jetty-server-9.4.28.v20200408.jar:9.4.28.v20200408]
at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:311) [jetty-io-9.4.28.v20200408.jar:9.4.28.v20200408]
at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:103) [jetty-io-9.4.28.v20200408.jar:9.4.28.v20200408]
at org.eclipse.jetty.io.ssl.SslConnection$DecryptedEndPoint.onFillable(SslConnection.java:543) [jetty-io-9.4.28.v20200408.jar:9.4.28.v20200408]
at org.eclipse.jetty.io.ssl.SslConnection.onFillable(SslConnection.java:398) [jetty-io-9.4.28.v20200408.jar:9.4.28.v20200408]
at org.eclipse.jetty.io.ssl.SslConnection$2.succeeded(SslConnection.java:161) [jetty-io-9.4.28.v20200408.jar:9.4.28.v20200408]
at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:103) [jetty-io-9.4.28.v20200408.jar:9.4.28.v20200408]
at org.eclipse.jetty.io.ChannelEndPoint$2.run(ChannelEndPoint.java:117) [jetty-io-9.4.28.v20200408.jar:9.4.28.v20200408]
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.runTask(EatWhatYouKill.java:336) [jetty-util-9.4.28.v20200408.jar:9.4.28.v20200408]
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:313) [jetty-util-9.4.28.v20200408.jar:9.4.28.v20200408]
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.tryProduce(EatWhatYouKill.java:171) [jetty-util-9.4.28.v20200408.jar:9.4.28.v20200408]
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:129) [jetty-util-9.4.28.v20200408.jar:9.4.28.v20200408]
at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:375) [jetty-util-9.4.28.v20200408.jar:9.4.28.v20200408]
at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:806) [jetty-util-9.4.28.v20200408.jar:9.4.28.v20200408]
at org.eclipse.jetty.util.thread.QueuedThreadPool$Runner.run(QueuedThreadPool.java:938) [jetty-util-9.4.28.v20200408.jar:9.4.28.v20200408]
at java.lang.Thread.run(Thread.java:748) [?:1.8.0_202]

Yeah, I cheked that, the focus user is ok on AD, not locked or anything.

Nothing? Not a clue? Anybody?

There was an Issue with missing default JVM options to start the external JVMs for JiCoFo and JVB2. May you provide a clean log showing the whole server startup, again?